SHRIYA KAPOOR
Greater Noida
Summary
Dynamic Senior Business Development Manager with a proven track record at Transcend Staffing Solutions, excelling in client acquisition and strategic planning. Adept at negotiating long-term agreements and fostering client relationships, I consistently surpassed quotas while leveraging effective communication and industry networking to drive revenue growth.
Overview
9
9
years of professional experience
6041
6041
years of post-secondary education
Work History
Senior Business Development Manager Pre Sales
Transcend Staffing Solutions
08.2018 - Current
- & Collaborated with sales and marketing departments to support client acquisition.
- & Performed client research and identified opportunities for account growth, account penetration and market expansion.
- & Kept meticulous client notes and updated account information in company databases.
- & Consistently exceeded quotas through penetration of new accounts.
- & Completed and submitted monthly and yearly reports to support executive decision making.
- & Negotiated and closed long-term agreements with new clients in assigned territory.
- & Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- & Contributed to industry events and tradeshows to showcase products and gather industry intelligence.
Technical Support Associate
DELL
Gurgaon
05.2018 - 08.2018
- & Patched software and installed new versions to eliminate security problems and protect data.
- & Reduced response time for support tickets.
- & Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- & Recorded and maintained relevant notes for each client and work order.
- & Resolved issues with systems, hardware and telephones quickly and accurately.
- & Performed quality assurance and quality control assessments of support ticket fulfillment.
- Converges
Technical Recruiter
VSG Business Solution
Noida
04.2018 - 05.2018
- & Interviewed candidates using different interview methods and approaches.
- & Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes.
- & Utilized various online and offline sources to find talented technical candidates and prepare for screening process.
- & Referred candidate resumes to customer account managers for evaluation and submission.
- & Wrote and posted technical job descriptions.
Client Service Executive
REVCLERX Pvt Ltd
Mohali
01.2017 - 03.2018
- & Provided knowledgeable service and support for all customer needs.
- & Created and managed social media campaigns to increase brand engagement.
Education
B.Tech - Computer Science
Inderprastha Engineering College
GHAZIABAD12TH GRADE -
Vivek International Public School
BADDI, SOLAN10TH GRADE -
Tagore Public School
ALLAHABADSkills
- Business development
- Effective communication
- Team collaboration
- Strategic planning
- Industry networking
- Client relationship management
- Offer negotiations
- Cold calling
- Client relations
- LinkedIn recruiting
- Superb leadership skills
- Onboarding process
- Staffing management
Hobbies and Interests
- Travelling
- Listening to Music
Personal Information
- Date of Birth: 04/29/94
- Gender: Female
- Nationality: Indian
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Senior Business Development Manager Pre Sales
Transcend Staffing Solutions
08.2018 - Current
Technical Support Associate
DELL
05.2018 - 08.2018
Technical Recruiter
VSG Business Solution
04.2018 - 05.2018
Client Service Executive
REVCLERX Pvt Ltd
01.2017 - 03.2018
B.Tech - Computer Science
Inderprastha Engineering College
12TH GRADE -
Vivek International Public School
10TH GRADE -
Tagore Public School