Shrushti Bhalerao
Nashik
Summary
Dynamic customer service professional with extensive experience at Teleperformance, excelling in sales support and customer relationship management. Proven ability to resolve complex issues with empathy and patience, enhancing customer satisfaction. Strong team collaborator with effective communication skills, consistently achieving high performance in fast-paced environments.
Overview
7
7
years of professional experience
4035
4035
years of post-secondary education
Work History
Customer Service Representative Sr associate
Teleperformance
Thane
09.2024 - 07.2025
Ground Staff Member
Celebi nas
Mumbai
10.2018 - 02.2024
Customer Support Representative associate
Wns
Nashik
03.2022 - 01.2024
Education
Hospitality And Aviation Mangement - Hospitality And Aviation Management
Niham
01.2017 - 04.2018
12 Th
Nashik Kendriya Vidyalaya ISP
Nashik Skills
- Sales support
- Customer relationship management
- Team collaboration
- Effective communication
- Time management
- Active listening
- Problem solving
- Researching
- Empathy and patience
- Problem resolution
Timeline
Customer Service Representative Sr associate
Teleperformance
09.2024 - 07.2025
Customer Support Representative associate
Wns
03.2022 - 01.2024
Ground Staff Member
Celebi nas
10.2018 - 02.2024
Hospitality And Aviation Mangement - Hospitality And Aviation Management
Niham
01.2017 - 04.2018
12 Th
Kendriya Vidyalaya ISP
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