Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shrusti Dabhi

Gandhinagar

Summary

6.5+ years of software testing experience in functional testing of web application & mobile testing specifically in financial services/ banking domain and Government/Public sector for aiming to drive quality assurance excellence, optimize testing processes, strategic testing, collaborate on delivering impactful software projects meeting business needs.

Overview

7
7
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Quality Engineering Analyst

Infosys Limited
04.2022 - Current
  • Project: CITI Bank (APAC, EMEA, NAM region)
  • Adhered to Agile & Scrum software testing methodologies
  • Understand the business requirement and functional specifications
  • Participated in scrum stand up meetings and user stories reviews.
  • Working as a Test Analyst to handle all functional testing of CITI bank portals such as (Tradelink , TPS2, Bloomberg, Trading portals)
  • Prepare Test Cases & Test Scenarios for functional testing across agile projects, Troubleshooting & root cause analysis, Analyzed and document test results, including re-testing of all previous failures
  • Hands on experience in test case execution & prepare test evidence report.
  • Raise quality issues, defects/bugs in JIRA, give suggestion & features, manages the resolution of bugs/defects in timeline & perform regression testing when bugs/ defects are resolved.
  • Understanding of SDLC, Testing and Bug/Defect lifecycle.

Assi. System Manager

Gujarat Urban Development Mission
12.2019 - 03.2022
  • Project: e-Nagar
  • E-Nagar Mobile App (Launched by Hon’ble CM of Gujarat on 8th August 2021)
  • Management of project and effective collaboration with project team members (stakeholders, Developers, QA teams, Managers) to keep workflow on track.
  • Understand the business requirement and functional specifications of all modules
  • Experience with payment gateways (SBI & BOB), Provide analytical support to internal teams for Payment gateway related issues
  • Identify and report issues with payment failures and settlement issues to relevant team and provide solution to client and Citizens.
  • Coordinate with respective banks and resolve issues related to payment gateway system and raised by citizens.
  • Analysis of team efforts and timeline of project delivery
  • Scheduling meetings with project teams, make presentations and Minutes of Meetings
  • Hands on experience in managing dashboards
  • Prepared user manual document module wise
  • Assisting C-DAC for SMS gateway with (SMS alert to register citizen), monitoring daily SMS limits, regularly recharging SMS balance, capturing failure SMS details.
  • Work related Modules (part of requirement gathering, user acceptance testing (UAT) and give training to users).
  • Assisting to define project scope, goals, track deliverables and monitor and report on project progress. Integration with external agencies, gateway integration.
  • Functional Testing of eNagar web portal, Payment Gateways, back office and mobile app on both (IOS & Android) platforms.

Software Support Engineer

Data Tech Computers Pvt Ltd.
01.2019 - 11.2019
  • Project: e-Nagar
  • E-Nagar Mobile App (Launched by Hon’ble CM of Gujarat on 8th August 2021)Engaged with clients, citizens, functional team, and system development teams to coordinate and support deployment of connectivity services to the citizen centric web portal and back office.
  • Prepared & Executed test cases/scenarios and make test evidence report
  • Handson knowledge of ETL testing for data migration process with MySQL.
  • Module wise training and testing.
  • Worked as interface between software development and functional team in order to find efficient solutions for business issues. Trained ULB users to use system with explanation.
  • Addressed citizens and municipality user’s issues and concerns regarding the software, technical issues relating to software implementation, function and upgrades and also resolving those issues related to system.

Education

Masters of Engineering - Computer Engineering

ShankerSinh Vaghela Bapu Institute of Technology
08.2020

Bachelor of Engineering - Information Technology

Shankersinh Vaghela Bapu Institute of Technology
06.2018

Skills

Methodologies: SDLC models (Agile, Waterfall), STLC

Languages : Python, SQL, JAVA

Tools: Zephyr, JIRA, Microsoft SQL server studio, Postman, eclipse

Agile Ceremonies (User story grooming, sprint planning, sprint retrospective), Sprint planning & Management, User story Mapping, Manual Testing & automation testing, Mobile Testing, Web application testing, Agile based testing, Waterfall, system testing, smoke & sanity testing, API testing, Database Testing, regression testing, Functionality Testing, SDLC, STLC, Bug reporting, Defect Tracking, Writing Test cases & scenarios, Test case design Techniques,

Strengths:

Analytical and problem-solving skills

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Certification

ISTQB – CTFL (Certified Tester Foundation level)

Timeline

Quality Engineering Analyst

Infosys Limited
04.2022 - Current

Assi. System Manager

Gujarat Urban Development Mission
12.2019 - 03.2022

Software Support Engineer

Data Tech Computers Pvt Ltd.
01.2019 - 11.2019

Masters of Engineering - Computer Engineering

ShankerSinh Vaghela Bapu Institute of Technology

Bachelor of Engineering - Information Technology

Shankersinh Vaghela Bapu Institute of Technology

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