Shruthakeerthy Naredla
Hyderabad
Summary
Experienced Power Automate Developer with 4 years of expertise in designing and implementing automated workflows using Power Automate and Dataverse tables within Power Apps. Proficient in creating efficient, scalable solutions to streamline business processes and enhance operational efficiency. Adept at collaborating with cross-functional teams to deliver high-quality applications.
Overview
11
11
years of professional experience
Work History
Advanced Software Engineer
Invesco India Pvt Ltd
Hyderabad
12.2016 - Current
- Designed and implemented over 50 automated workflows using Power Automate, significantly reducing manual tasks and improving process efficiency.
- Developed and managed Dataverse tables in Power Apps to support custom business applications, ensuring data integrity and optimal performance.
- Collaborated with business stakeholders to gather requirements, analyze processes, and deliver tailored automation solutions.
- Integrated Power Automate workflows with Microsoft Dynamics 365, SharePoint, and other third-party services to streamline data flow and enhance system interoperability.
- Created detailed documentation and conducted training sessions for end-users and team members on Power Automate and Power Apps functionalities.
- Assisted in the development and maintenance of automated workflows to support various business processes.
- Performed troubleshooting and debugging of workflows to ensure seamless operation and quick resolution of issues.
- Contributed to the enhancement of existing automation solutions by identifying areas for improvement and implementing best practices.
Service Desk Analyst
Genpact
Hyderabad
09.2013 - 05.2016
- Provided first-level technical support to customers with IT related issues.
- Follow ITIL procedure for effective quality delivery and ensuring restoration of service as per the agreed SLA
- Create problem ticket and assign to problem management team for identifying RCA Communicate with clients, keeping them informed of incident progress, notifying them of impending changes or agreed outages, as necessary
- Review and become familiar with all policy, procedures, and operational documents, including reference manuals
- Complete tickets in a timely manner including complete and accurate documentation
- Responded promptly to customer emails regarding any IT related queries.
- Provided telephone support to staff members who require assistance with their computers or network connections.
- Collaborated with other teams to ensure successful resolution of customer inquiries.
Education
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Jawaharlal Nehru Technological University
Hyderabad, TG04-2012
Intermediate - Mathematics Education
Intermediate Board Of Education
Hyderabad, TG04-2008
Skills
- Power Automate
- Power Apps
- Dataverse
- Microsoft Power Platform
- Microsoft Dynamics 365
- Workflow Automation
- SQL
- Problem-solving and Analytical Skills
- Strong Communication and Team Collaboration
Languages
Telugu
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Advanced Software Engineer
Invesco India Pvt Ltd
12.2016 - Current
Service Desk Analyst
Genpact
09.2013 - 05.2016
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Jawaharlal Nehru Technological University
Intermediate - Mathematics Education
Intermediate Board Of Education
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