Summary
Overview
Work History
Skills
Education
Accomplishments
Timeline

SHRUTHI BASKAR

Summary

A versatile professional with comprehensive knowledge of payment industry looking for a challenging and rewarding opportunity in an innovative fintech organization.

Overview

5
5
years of professional experience

Work History

Support Engineer

PagoNxt Merchant Solutions India Pvt Ltd.
Chennai
01.2020 - Current
  • Worked in Tranzware suite of payment processing applications to carry out numerous tasks ranging from card creation to merchant onboarding and configuration.
  • Generated an array of periodic financial reports by creating and modifying SQL queries customized to the client requests.
  • Well-versed in online payment processing flow, ISO 8583 message format, characteristics and types of credit card transactions such as purchase, pre-auth, capture, chargeback, verification, void, refund.
  • Monitored crucial authorization alerts, clearing/settlement processes and liaised with card schemes in case of issues.
  • Adhered to the SLAs while resolving high priority incidents and conducted thorough first level investigation.
  • Saved manual workload by automating routine checks and report deliveries using python scripts.
  • Helped formulate Standard Operating Procedures for BAU activities.
  • Performed sanity checks and analyzed crucial parameters like transaction approval quality, latency, availability after upgrade, migration activities.

Freelance Graphic Designer

Self
Chennai
06.2018 - 12.2019
  • Created personalized portfolio designs according to rigorous client specifications.
  • Developed brand identity systems for companies and participated in numerous design contests online.

Skills

  • LANGUAGES: Core Java, J2EE, Python, C, C, Oracle SQL, PL/SQL
  • ENVIRONMENT: Windows, Linux
  • Automation/ITSM: Datadog, Control-M, Stonebranch Universal Automation Center, BMC Remedy Smart IT, ServiceNow
  • Development: PyCharm, Eclipse, VS Code, Android Studio, TOAD for Oracle, puTTY
  • Design: Adobe XD, Photoshop, Illustrator, Figma, Invision

Education

Scientific Computing With Python Certification

FreeCodeCamp.org

Core Java and SQL training -

Qspiders Software Training Institute, Chromepet
2019

Bachelor of Engineering - Electronics and Communication

Jeppiaar SRR Engineering College, Padur
2018

7.99 CGPA

Higher Secondary -

Sir Sivaswami Kalalaya Higher Secondary School, Mandaveli
2014

92%

Secondary -

Sushil Hari International Residential School, Kelambakkam
2012

9.8 CGPA

Accomplishments

  • Received the 'Employee of the Month' award four times.
  • Finalist in Smart India Hackathon 2017 contest

Project Name : Multilingual Virtual Assistant mobile Application for regional airports

Client : Airport Authority of India

Technologies : Java, Android Studio

  • Finalist twice in branding and app interface design contests at ‘99designs.com

Timeline

Support Engineer - PagoNxt Merchant Solutions India Pvt Ltd.
01.2020 - Current
Freelance Graphic Designer - Self
06.2018 - 12.2019
FreeCodeCamp.org - , Scientific Computing With Python Certification
Qspiders Software Training Institute - Core Java and SQL training,
Jeppiaar SRR Engineering College - Bachelor of Engineering, Electronics and Communication
Sir Sivaswami Kalalaya Higher Secondary School - Higher Secondary,
Sushil Hari International Residential School - Secondary,

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