SHRUTHI HEBBALLI
Associate Engagement Manager
Bangalore
Summary
- Agile Project Management professional with over 10 years of experience driving end-to-end delivery, fostering high-performing teams, and implementing Scrum and Scaled Agile practices.
- Engagement management professional with proven track record of enhancing client relationships and delivering tailored solutions. Known for strategic mindset and ability to drive project success collaboratively. Focused on team synergy and achieving measurable results, adaptable to dynamic environments. Skilled in stakeholder management and strategic planning.
- Proven track record in leading cross-functional teams, enhancing team productivity, and ensuring timely, value-driven delivery aligned with business objectives.
- Strong communicator and servant leader skilled in stakeholder engagement, conflict resolution, continuous improvement, and Agile coaching.
- Experienced Business Analyst with expertise in requirements gathering, translating business needs into functional specifications, backlog refinement, and supporting data-driven decision-making.
- Adept at bridging the gap between technical and business teams to drive clarity, solution feasibility, and customer-centric outcomes.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Associate Engagement Manager
Quantiphi Analytics
12.2024 - Current
- Led client engagement initiatives, ensuring strategic alignment between business objectives and analytics-driven solutions.
- Collaborated with cross-functional teams to gather, analyze, and translate business requirements into functional specifications.
- Supported end-to-end delivery of analytics projects, including planning, scope definition, backlog grooming, and sprint coordination.
- Conducted requirement workshops, stakeholder discussions, and data-driven insights sessions.
- Developed user stories, acceptance criteria, and functional documentation.
- Monitored project risks and dependencies, ensuring clear communication with clients and leadership.
- Conducted comprehensive analyses of industry trends and competitor strategies to inform strategic planning efforts.
- Consulted with teams on established best practices and process improvements.
- Utilized analytical tools to monitor progress against engagement objectives regularly, making necessary adjustments to ensure success in achieving goals set forth by clients.
- Served as a trusted advisor to clients, offering insights on market conditions, best practices, and innovative solutions.
- Conducted regular performance reviews, identifying areas for improvement and implementing targeted training.
- Spearheaded client engagement strategies, significantly enhancing long-term relationships through personalized service plans.
- Streamlined internal processes for project documentation, enhancing accessibility and reducing retrieval times.
- Led cross-functional teams to deliver complex projects on time, ensuring client satisfaction and repeat business.
- Enhanced client satisfaction by effectively managing cross-functional teams and delivering high-quality solutions.
- Empowered team members by delegating responsibilities, fostering culture of ownership and accountability.
- Built strong relationships with key stakeholders, facilitating smooth project execution and collaboration.
Senior Scrum Master
Infogain Pvt Ltd
05.2021 - 10.2024
- Led Agile teams in delivering software aligned with business goals.
- Facilitated sprint ceremonies, and coached teams on Agile best practices.
- Refined product backlogs, defined acceptance criteria, and resolved impediments.
- Implemented Agile metrics, dashboards, and performance tracking.
- Conducted Agile training sessions and workshops.
- Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
- Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
- Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle.
Software Engineer in Test
Accenture India Pvt Ltd
01.2015 - 04.2021
- Led a team of four in functional and automation testing.
- Conducted system analysis and recommended enhancements.
- Implemented Agile practices across projects.
- Authored user and technical documentation.
- Managed UAT, defect resolution, and regression testing.
- Maintained up-to-date documentation for all automated tests, facilitating knowledge sharing among team members.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
Network Service Associate
Hewlett Packard Enterprise
09.2013 - 01.2015
- Virtual network access processing for enterprise users.
- Latency testing, physical layer monitoring, and telecom coordination.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
Intern
ISRO
01.2013 - 08.2013
- Worked on electronic document processing using PKI.
- Developed application components using Struts.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
MTech - Digital Communication & Networking
VTU
01.2013
BE - Computer Science Engineering
VTU
01.2011
Skills
Agile, Scrum, Scaled Agile, PI Planning, JIRA, Azure DevOps, Confluence, Automation Testing, REST Assured, Selenium, TestNG, Java, C#, GitHub, Jenkins, UiPath RPA
Certification
- Certified Scrum Master (CSM), 2023
DISCLAIMER
I, Shruthi Hebballi, hereby declare that the above details are true to the best of my knowledge and belief.
Timeline
Associate Engagement Manager
Quantiphi Analytics
12.2024 - Current
Senior Scrum Master
Infogain Pvt Ltd
05.2021 - 10.2024
Software Engineer in Test
Accenture India Pvt Ltd
01.2015 - 04.2021
Network Service Associate
Hewlett Packard Enterprise
09.2013 - 01.2015
Intern
ISRO
01.2013 - 08.2013
BE - Computer Science Engineering
VTU
MTech - Digital Communication & Networking
VTU