Shruthi P B
Bengaluru
Summary
Results-oriented Release Manager with 6 years of experience and 4 years of experience in Infrastructure and Application Support
Overview
11
11
years of professional experience
Work History
Release Manager
Torry Harris Integrated Solutions
05.2020 - Current
- Coordinated product dependency timelines with stakeholders for release planning decisions.
- Managed end-to-end release processing and tracked weekly patches across environments.
- Prepared release status tests to support go/no-go risk decisions.
- Created release authorisations and audit artifacts for compliance governance reviews.
- Sequenced regional and site deployments with the deployment operations centre coordination.
- Enforced change-management rules, including business-hours limits and emergency exceptions.
- Applied hot-patch emergency changes using late-merge governance criteria.
- Improved release observability with dashboards readiness indicators and deployment tracking.
- Coordinated post-release validation and recorded evidence for audit records.
- Supported incident root-cause analysis and post-mortems for regressions.
- Demonstrated strong understanding of SDLC and change-management controls in a SaaS.
- Coordinated multiple stakeholders under time pressure for clear release decisions.
- Collaborated with operations and SRE teams during release-related incidents and post-mortems.
- Contributed to release-process transformation through automation and governance improvements.
- Supported release activities across large distributed systems and multi-product platforms.
Technical Lead
Torry Harris Integrated Solutions
06.2016 - 04.2020
- Lead a 60-member production support team, ensuring 24/7 availability and smooth operations across critical business applications and infrastructure.
- Delivery of new features in project by deploying changes/releases in pre-production and production
- Resolved high priority incidents/problem records within SLA to meet customer expectations and businesses requirements.
- Automation using Selenium tool to perform sanity checks and sharing reports.
- Involved in Knowledge sharing, resolving queries in a timely manner, handling communication with clients and onsite-offshore model.
- Training the new members in the team and getting them productive quickly.
- Problem solving capability peered with communication skills.
- Monitor the production using monitoring tools like Dynatrace, Splunk, Kibana, AWS CloudWatch.
- Ability to learn new technologies and understand quickly and their application in business Solutions.
- Conducted OAT for various new projects within Digital.
- Generate detailed weekly and monthly management reports, highlighting key metrics and insights.
- Handled high priority incidents and release related calls.
Associate Software Engineer
Torry Harris Integrated Solutions
09.2015 - 06.2016
- Proficient in understanding business processes/requirements and translating them into testing requirements and analyzing them.
- Worked on tools like Selenium, Postman, SOAP UI.
- Conducted 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client's needs are met.
- Automation journey to execute test cases
Education
B.E - Computer Science
Atria Institute of Technology
01.2015
Karnataka Pre University Board -
Canara(SCIENCE)
01.2011
SSLC - 10th
Karnataka Pre University Board
01.2009
Skills
- Analytical Thinking
- Leadership
- Time Management
- Critical Thinking
- Presentation Skills
- AWS
- Jenkins
- Hybris
- AEM
- Dynatrace
- Service-Now
- Prince 2
- ITIL
- Incident Management
- Service
- Release & Problem Management
- Process Improvement
- Kibana
- Splunk
- Jira
- HPSM
- SM9
- Selenium
- Python
Professional Highlights
- AWS Solution Architect Associate certified, 2023-11-01
- Led RCA sessions that reduced recurring deployment issues by 30%
Timeline
Release Manager
Torry Harris Integrated Solutions
05.2020 - Current
Technical Lead
Torry Harris Integrated Solutions
06.2016 - 04.2020
Associate Software Engineer
Torry Harris Integrated Solutions
09.2015 - 06.2016
B.E - Computer Science
Atria Institute of Technology
Karnataka Pre University Board -
Canara(SCIENCE)
SSLC - 10th
Karnataka Pre University Board