Shruthi Prabhakaran
Chennai
Summary
Accomplished Senior Business Development professional with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Overview
15
15
years of professional experience
Work History
Sr. Business Development Manager
ETS India
Chennai
11.2022 - Current
- Identified potential customers, developed relationships, and closed deals.
- Managed sales pipeline from lead generation through contract closure.
- Recruited, trained, mentored, and managed a team of Business Development Representatives.
- Coordinated cross-functional teams to ensure successful project execution.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Conducted market research and reported on competitors.
- Demonstrated thought leadership by presenting in industry seminars, leading webinars and publishing white papers.
Senior Business Development Manager
OneStep Global Ingress Pvt. Ltd.
Chennai
10.2021 - 11.2022
- Successfully planned and executed winning strategies to increase revenue, expand territories and boost market positioning for our client ETS for the TOEFL Projects.
- Conducted extensive research into new business opportunities, growth areas, new markets, trends and partnerships through networking.
- Organized conferences and seminars representing ETS, building
industry networks to promote product lines. - Improved business prospects by unearthing root causes of recurring issues and developed impactful solutions.
- Produced quotes and proposals to provide value and benefits to
prospective partners. - Coached and trained Business Development Executives, Counselors and Partners on company policy and procedures giving overall business clarity and insight towards short and long term collaboration.
Relationship Developer
TC Global, The Chopras
Mengaluru
03.2019 - 08.2020
- Ensured developing student and client relationships through educating and engaging our user base in all the appropriate and available platforms in the business to deliver value to our clients.
- Served as the primary link between the clients, and the specialist internal functions hence provided the services in sync with our core values and best practices.
- Formulating/validating proper recommendations for students backed by data and research.
- Facilitating coordination between students and universities to accomplish their higher education plans.
- Facilitating administrative requirements throughout the student journey e.g. SoP/LoR, application, Visa etc.
- Assisting student and enrolling them for entrance exam and guiding through the advantage of the courses like GRE, GMAT, SAT, TOEFL, IELTS and PTE.
- Revenue generation based on the assigned portfolio.
Center Head
SYSTEM DOMAIN PVT. LTD
Bangalore
06.2016 - 12.2016
- Responsible for ensuring that all sales opportunities are maximized and that clients receive the best services from the organization.
- Overseeing and coordinating day to day center operation activities through people and process management.
- Understanding the necessities of the education and equipping them accordingly with the necessary inputs.
- Counseling candidates on various high-demand technologies.
- Prepare and manage various reports and presenting it to the higher authorities on regular basis.
- Directing, monitoring and participating in research activities ensuring data collection, data evaluation, and analysis for the projects.
- Managing contacts with clients and ensuring proper conduct and facilities for visiting stakeholders.
- Prepare and supervise center budget for research and project activities for aligned students or individuals.
- Hiring and training new hires on organizational policies, expectations and ensuring and managing work assignments to them.
Corporate Communication Executive
Koenig Solutions Ltd.
Bangalore
01.2014 - 08.2016
- Ensured development of an efficient work environment where the team have access to relevant information and can utilize communication technologies to perform their functions, representations, communication and oversight effectively.
- Implementation of strategic plans for the Corporate communications department, in order to achieve the vision of the organization.
- Showcased leadership ability necessary to articulate a vision for the Corporate Communications Department, and inspire the staff to commit to this vision.
- Assist the candidate throughout the training by providing end to end solutions.
- Work with leadership and business units to determine event budget and manage expenses accordingly.
- Recommend, implement and maintain site design and operation.
- Copy-edit, proofread, and revise communications.
Senior Academic Counselor
Institute of Clinical Research India
Bangalore
05.2013 - 12.2013
- Served at a position which was required to teach courses, manage unit of professional and support personnel.
- Analyzing, scoring and maintaining the team output quality against the benchmark that's set and thriving constantly to improve the same with new procedures and methods.
- Managed students and prospective students in areas concerning college admission and readmission, professional concerns, housing, financial aid, student services, degree programs, academic schedules, and career and educational goals.
- Designed and implemented programs intended to facilitate the application, admission, and retention of students.
- Responsible for approving and signing degree plans, course substitutions, add/drops, withdrawals, and change of curriculum.
- Developed and implemented student support programs intended to enhance the retention of identified groups.
Academic Counselor
International College of Financial Planning
Chennai
03.2012 - 08.2012
- Creating and maintaining business relationships with students and individuals interested in higher education, and be able to make long-term commitments.
- Driving sales in the Chennai region by follow through on walk-in/s and call-ins.
- Counsel and advice students and alumni, individually or in groups, on issues related to planning an academic program, choosing an educational or career goal.
- Organize and present outreach programs for classes, academic departments, residence halls and student organizations related to academic advising and career development issues.
- Provide information on specific programs, and make referrals where appropriate, to services offered by the college/university or by organizations outside for the educational and/or career enhancement of the individual.
Academic Counselor
NIIT Ltd.
Chennai
08.2010 - 01.2012
- Produced accurate progress reports and documentation to maintain comprehensive records of all work undertaken.
- Responsible for creating marketing awareness through E-mailer, call-outs, flyers, and brochures.
- Handling student queries, grievances and pitch for new products of the ILS division at the Nungambakkam branch which has highest footfalls across all branches in India.
- Develop, coordinate, facilitate, and/or present academic planning and career development modules and special workshops (e.g. choosing a major, resume development, identifying internship opportunities, etc.)
- Prepare, organize, and maintain appropriate resources, reports and statistical summaries along with supervision of staff and students as assigned.
Front Office Executive
Brainstorm Management Consulting
Chennai
08.2009 - 07.2010
- Addressing queries or concerns of the visiting individuals/groups.
- Ensured high-quality guest relation.
- Need to ensure day-to-day administration related works for smooth functioning of business.
- Schedule and coordinate meetings, interviews, appointments, events and maintaining d/b of all walk-in's and call-ins.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Content Writer
Techzone
Chennai
09.2008 - 03.2009
- Created marketing awareness through E-mailer, call-outs, flyers, and brochures.
- Write and edit corporate press releases.
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
Education
Diploma - aviation, hospitality & travel management
Frankfin Institute
Chennai2010
BACHELOR OF Commerce -
University of Madras
MES -
PU Arts & Science college
10th -
ST. FRANCIS Xavier Anglo Indian SCHOOL
Skills
- Market analysis
- Partnership Management
- Customer Engagement
- Project Management
- Proposal Development
- Sales Presentations
- Client Consultations
- Salesforce Management
- Business Development
- Relationship Building
- Performance Evaluations
- Revenue Generation
- Language Proficiency: English, Hindi, Malayalam, Tamil and Kannada
Timeline
Sr. Business Development Manager
ETS India
11.2022 - Current
Senior Business Development Manager
OneStep Global Ingress Pvt. Ltd.
10.2021 - 11.2022
Relationship Developer
TC Global, The Chopras
03.2019 - 08.2020
Center Head
SYSTEM DOMAIN PVT. LTD
06.2016 - 12.2016
Corporate Communication Executive
Koenig Solutions Ltd.
01.2014 - 08.2016
Senior Academic Counselor
Institute of Clinical Research India
05.2013 - 12.2013
Academic Counselor
International College of Financial Planning
03.2012 - 08.2012
Academic Counselor
NIIT Ltd.
08.2010 - 01.2012
Front Office Executive
Brainstorm Management Consulting
08.2009 - 07.2010
Content Writer
Techzone
09.2008 - 03.2009
Diploma - aviation, hospitality & travel management
Frankfin Institute
BACHELOR OF Commerce -
University of Madras
MES -
PU Arts & Science college
10th -
ST. FRANCIS Xavier Anglo Indian SCHOOL
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