SHRUTHI R
ASSOCIATE
Bengaluru,KA
Summary
Experienced in managing mortgage and HR administration processes, coordinating meetings an facilitating communication between clients and teams. Skilled in enhancing workflow efficiency and ensuring timely loan processing.Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
6
6
years of professional experience
Work History
HR & Admin Executive
Sanchaya Land and Estate Pvt Ltd
11.2022 - 12.2024
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Administered salary breakups for new employees and managed salary calculations.
- Oversaw office administration tasks, including stationery management.
- Coordinated communication between project teams and marketing departments.
- Managed client coordination to resolve snags and ensure project completion.
- Supervised the handover procedure for completed projects.
- Identified and coordinated manpower requirements with department heads.
- Handled all new employee joining formalities and documentation.
- Maintained monthly MIS reports for operational tracking.
- Prepared and maintained employee salary lists and records.
- Managed employee attendance and processed payroll accordingly.
- Maintained housekeeping services and vendor management.
- Handled bill processing, payroll management, and petty cash disbursement.
- Managed banking formalities, ensuring smooth transactions.
- Coordinated meeting arrangements and logistics for the team.
- Performed voucher entries for cash receipts and payments.
- Managed personal files and ensured proper record maintenance.
- Generated various reports including resignation data, recruitment updates, employee database, and increment details.
Associate
Ocwen Financial Solution Private LTD
06.2019 - 08.2022
- Generated and managed critical reports, including auto-trigger, valuation, quality checks, and reconciliation.
- Ordered valuations for Fannie Mae and Freddie Mac properties, ensuring timely processing.
- Handled lien synchronization, market value reports, and task summary generation.
- Collaborated with internal departments to manage and address requests and issues.
- Led inspection, preservation, and securing processes for REO and PFC loans.
- Reviewed and approved bid estimates, managed mortgage document invoicing.
- Ensured quality oversight for teams, performing audits and performance checks.
- Trained new hires and provided expert guidance as a Subject Matter Expert.
- Managed client and departmental queries, complaints, and communication via email.
- Audited escrow account balances, reporting discrepancies and ensuring accuracy.
- Supervised asset management processes and developed loan sale management policies.
- Monitored vendor performance and ensured compliance with service level agreements.
- Reviewed due diligence requests, including collateral, title, and compliance checks.
- Conducted REO sales audits, maintained financial records, and updated reports.
- Reconciled loan sale pipeline and pricing, ensuring accuracy and compliance.
- Managed the end-to-end revaluation cycle, preparing and finalizing reports.
- Led ad-hoc projects and prepared daily control reports using automated systems.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Education
Bachelor of Arts - Human Resources Management
ST GEORGE COLLEGE ARTS & SCIENCE
Bengaluru, India 04.2001 -
Skills
Operating Systems: Windows 9x, XP, Vista, 7, 10
Timeline
HR & Admin Executive
Sanchaya Land and Estate Pvt Ltd
11.2022 - 12.2024
Associate
Ocwen Financial Solution Private LTD
06.2019 - 08.2022
Bachelor of Arts - Human Resources Management
ST GEORGE COLLEGE ARTS & SCIENCE
04.2001 -
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