Shruthi S
Bangalore
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Ample Technologies
12.2023 - Current
- Managed sales operations.
- Provided expert product recommendations aligning with customer requirements.
- Consistently met targets while collaborating with team members.
- Maintained punctuality in store operations.
I- Pro
Channelplay Limited
08.2021 - 12.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Greeted customers and provided exceptional customer service.
- Placed special orders or called other stores to find desired items.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered customer inquiries regarding product features, pricing, and availability.
Customer Service Specialist
CROMA PRIVATE LIMITED
02.2020 - 07.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted product demonstrations to highlight features and benefits.
- Computed purchases and received and processed cash or credit payment.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
Senior Sales Executive
PAI INTERNATIONAL PRIVATE LIMITED
Bangalore
01.2018 - 01.2020
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Operated scanning equipment for price checks and stock replenishment.
- Greeted customers to determine wants or needs.
- Assisted customers with product selection based on their needs and preferences.
- Answered telephone to give callers store information and look up order details.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Bcom -
Geetham University
Bangalore01.2021
PUC -
Mysore University
Mysore01.2018
SSLC -
Karnataka secondary education board
Bangalore01.2013
Skills
- Take ownership and responsibility of assigned work
- Team Collaboration Skills
- Promote Cooperative Work Environment
- Self-Organization Skills
- Timely Project Completion
- Quick on the update
- Good analytical ability
- Adaptive
- Ability to make the most out of a given situation
- Basic Knowledge
- Excel
- Ms Word
- Internet & E-Mailing operations
Personal Information
- Date of Birth: 10/05/94
- Gender: female
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Hobbies and Interests
- Dancing
- Reading books
Languages
Kannada
First Language
English
Upper Intermediate (B2)
B2
Telugu
Elementary (A2)
A2
Tamil
Intermediate (B1)
B1
Disclaimer
I hereby declare that all the information above is true to the very best of my knowledge.
Timeline
Ample Technologies
12.2023 - Current
I- Pro
Channelplay Limited
08.2021 - 12.2023
Customer Service Specialist
CROMA PRIVATE LIMITED
02.2020 - 07.2021
Senior Sales Executive
PAI INTERNATIONAL PRIVATE LIMITED
01.2018 - 01.2020
Bcom -
Geetham University
PUC -
Mysore University
SSLC -
Karnataka secondary education board
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