Shruthi Shetty
Mysore
Summary
Efficient Operations Analyst with a background in streamlining complex business operations and improving efficiency. Strengths include robust analytical skills, problem-solving abilities, and strategic planning. Previous roles involved developing operational strategies to enhance productivity and reduce costs, resulting in improved organizational performance.
Overview
8
8
years of professional experience
Work History
Travel & Expense Analyst
KASEYA SOFTWARE INDIA PRIVATE LIMITED
Bengaluru
12.2024 - Current
- Audited global expense reports in SAP Concur, ensuring compliance with corporate travel and expense policies.
- Coordinated employee travel arrangements—including airfare, hotel accommodations, and car rentals—using SAP Concur, in compliance with company travel policies.
- Prepared and submitted executive-level expense reports on behalf of VPs and above, using SAP Concur.
- Processed employee termination requests by promptly deactivating Concur profiles, and corporate credit cards.
- Managed the creation of corporate credit card accounts in the Bank of America portal, ensuring accurate validation of employee profiles against the HR system.
- Preparing weekly delinquency reports and communicating delinquency notifications to employees via email.
- Managed employee corporate card credit limits, including processing requests for increases, cancellations, and suspensions.
- Issuing virtual cards through the Convera tool to provide financial assistance to employees.
- Managed the employee refund process and coordinated with the accounts team to ensure accurate and timely updating of accounting entries.
PROCURE TO PAY OPERATIONS ANALYST
Accenture Solutions Private Limited
Bengaluru
06.2019 - 12.2024
- Audit of employees' expense reports via Oracle iExpense and in Workday (Global Entities).
- Working on employees' termination requests and ensuring employees' cards are canceled, outstanding balances are cleared and updating the status to the HR team.
- Sharing the weekly delinquency report of employees with stakeholders.
- Sending individual notifications to employees about the delinquency of their accounts.
- Issue Amex application forms to employees, and once they submit the applications, review and approve them for further processing.
- Handling employee corporate card queries, such as card replacement, refunds from AMEX, and card cancellation.
- Processing PO and non-PO invoices with accuracy, considering various exceptions and taxation (VAT/WHT).
- Work with suppliers and the requestor to get approval of invoices for the payment process.
- Handling team huddles and addressing queries for resolution to the team members.
- Responsible for planning, execution, follow-up of day-to-day activities, and coordination of resources.
- Working on weekly business review reports, which are shared with clients.
- Handling the escalation requests.
- I have performed UAT testing to enhance Oracle ERP and Workday applications, and all were successful, which are currently in use.
- Processed telecom and legal invoices through Calero and Simple Legal tool.
PROCESS ASSOCIATE (ACCOUNTS PAYABLE)
Capgemini Technology Service India Limited
Bengaluru
04.2017 - 06.2019
- Setting up a new supplier in the Oracle database (Suppliers Globally).
- Monitoring all types of tickets (Activation, Modification, Add New site, NON PO, Candidate Reimbursement) of the Vendor Master Database.
- Setting up the banking details globally, validating the IBAN, SWIFT, ABA through Swift Ref, and closely working with the Apex team to ensure timely payments.
- Requesting to supplier or LOB for obtaining appropriate documents (W-9 form, W-8 form, Declaration of Foreign Service Source, and Foreign Vendor Payment Certification) for processing payments.
- Maintaining the relationship with the suppliers and buyers to ensure purchase orders are on an efficient and timely basis.
- Working on Help Here Tickets (HHT), clarifying the processor doubts, and interacting with clients/Requesters via email/chat for the updates and clarifications.
- Taking the dump, work allocation, and maintaining the productivity tracker.
- Work on resolving any discrepancy on the invoice related to Supplier Site and bank details.
- Working on pending issues, Saved Workflows. Worked for Supplier Connect process.
Education
BACHELOR OF COMMERCE -
University of Mysore (Maharani's Commerce and Management College)
01.2015
PUC - Commerce
Pre University Board Maharani's PU College
01.2012
Skills
- Oracle ERP and Workday
- AMEX portal and SAP Concur
- Bank of America systems
- Convera virtual card management
- Microsoft Office Suite proficiency
- Bamboo HR expertise
- Procure to pay process
- Accounts payable management
- Invoice processing and auditing
- Process improvement strategies
Accomplishments
- Got the Star of Business Award twice and Best People Award for superior performance on targets/metrics, ownership and delivery against significant challenges.
Timeline
Travel & Expense Analyst
KASEYA SOFTWARE INDIA PRIVATE LIMITED
12.2024 - Current
PROCURE TO PAY OPERATIONS ANALYST
Accenture Solutions Private Limited
06.2019 - 12.2024
PROCESS ASSOCIATE (ACCOUNTS PAYABLE)
Capgemini Technology Service India Limited
04.2017 - 06.2019
BACHELOR OF COMMERCE -
University of Mysore (Maharani's Commerce and Management College)
PUC - Commerce
Pre University Board Maharani's PU College
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