Shruthika Battu
Bangalore
Summary
Results-driven sales professional with a proven track record in driving revenue growth, building strong client relationships, and managing end-to-end sales cycles for B2B SaaS based products. Skilled in targeting enterprise and mid-market deals, upselling, cross-selling, and launching innovative solutions. Skilled at understanding customer needs and providing customized solutions to drive business success.
Overview
2
2
years of professional experience
Work History
Business Development Representative
Razorpay
Bangalore
07.2024 - Current
- Led the sales development of 0-1 solutions, such as WhatsApp Native Payments and Razorpay Konnect, ensuring alignment with market demands and customer needs.
- Consistently met and exceeded monthly and quarterly targets by driving the entire sales process, from lead generation to deal closure, successfully acquiring 50 new customers within a single quarter.
- Utilized tools like Salesforce, CRM platforms, and lead generation tools to identify and build a pipeline of potential leads.
- Identified and generated qualified leads and sales opportunities through proactive outbound strategies, including cold calling and email campaigns.
- Successfully managed the complete sales lifecycle, from prospecting, lead generation, to deal closure, and post-sales engagement.
- Ensured seamless onboarding and customer satisfaction by coordinating with product and operations teams to resolve challenges.
- Act as the primary point of contact for merchants, addressing queries, and offering post-sale support to enhance satisfaction.
- Consistently achieved revenue targets by identifying upsell and cross-sell opportunities within existing customer portfolios.
- Leveraged in-depth product knowledge to position value-added solutions, increasing average revenue per user.
- Acquired high-value clients by presenting customized payment solutions, and building trust through a consultative sales approach.
- Maintained strong customer relationships, leading to repeat business, and high retention rates.
- Scaled adoption of newly launched products, achieving 90 MTU's within the first two quarters.
- Closed big enterprise deals by understanding their needs, offering tailored solutions, and building strong, lasting relationships.
Sales Development Representative
Terainium Private Limited
Hyderabad
07.2023 - 06.2024
- Generate qualified leads and opportunities through outbound prospecting efforts, including cold calling, email outreach, and social selling
- Conduct thorough research on potential clients to understand their business needs and pain points
- Accountable for conducting product presentations, negotiating commercial terms, and managing the entire sales cycle from initiation to closure
- Stay informed about industry trends, competitors, and market changes to adapt outreach strategies accordingly
- Utilizing tools like Zoho Campaigns and Leadzen.ai to achieve optimal sales outcomes
- Accountable for conducting marketing activities on LinkedIn
- Provide valuable feedback to the product team based on market insights and prospect feedback
Analyst
Leoforce (India) Pvt Ltd.
Hyderabad
09.2022 - 07.2023
- Examine and thoroughly analyze the product modifications
- Primarily collaborating with the Data Science team and providing clients with training on new functionalities
- Assuming the role of an internal product analyst, assessing product quality based on client usage
- Execute numerous test cases and provide feedback to the Data Science team to enhance product quality
- Conduct manual testing of the latest product modifications and offer insights to the team derived from client feedback
- Create test cases for QA, staging, and production environments, and conduct thorough testing before the product reaches end-users
- Further analyzing the data based on user preferences
- Arrange meetings with B2B clients to explain the latest product features and assess their response and behavior
Education
MBA - Marketing
Indian School of Science And Management
Hyderabad, Telangana08.2022
Bachelor of Technology - Computer Science
CMR College of Engineering And Technology
Hyderabad, Telangana09-2020
Skills
- Product Knowledge
- Active Listening
- Relationship Building
- Market Research
- Problem Solving
- Communication Skills
- Presentation Skills
- Negotiation Skills
- Time Management
- Emotional Intelligence
- Data-Driven Decision Making
Hobbies and Interests
- Volunteering
- Travelling
- Photography
- Gardening
- Hiking
- Attending Community Meetups
- Cycling
Languages
- English
- Telugu
- Hindi
Timeline
Business Development Representative
Razorpay
07.2024 - Current
Sales Development Representative
Terainium Private Limited
07.2023 - 06.2024
Analyst
Leoforce (India) Pvt Ltd.
09.2022 - 07.2023
MBA - Marketing
Indian School of Science And Management
Bachelor of Technology - Computer Science
CMR College of Engineering And Technology
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