Shruti Bagchi
Kolkata
Summary
Dynamic Learning and Performance Administrator with a proven track record at Capgemini Technology Services. Expert in course creation and data management, I excel in report preparation and effective communication. Recognized for outstanding contributions with multiple RnR awards, I thrive in collaborative environments, ensuring seamless training experiences and fostering employee development. Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Learning and Performance Administrator - Senior Associate
Capgemini Technology Services India Limited
Kolkata
11.2021 - Current
- Developed courses and managed class creation for effective training delivery.
- Oversaw batch enrollment and roster management to ensure accurate participant tracking.
- Prepared monthly reports and training history documentation for performance evaluation.
- Supported live sessions, addressing employee queries and enhancing learning experience.
- Uploaded and reviewed learning materials on the platform, ensuring quality standards.
- Handled purchase orders and transition documents to maintain operational efficiency.
- Coordinated interdepartmental communication to streamline workflows and procedures.
- Promoted from Process Associate to Senior Associate in April 2025 after successful contributions.
Data Entry Operator
Crown Record Management (Ecentric Payroll)
08.2019 - 11.2021
- Entering Data
- Refiling inventory sheets
- Verifying data
- Filing KYC
- Sorting and arranging Documents
- Searching for documents
- Collecting the documents from Clients
Public Relation Executive (Internship)
Ideas Sports Management Group
03.2017 - 06.2017
- Communicating with the Media Personals (Television News Channels, Radio channels, News Papers)
- Communicating with the players
- Communicating with the sponsors
- Writing Press Note
- Drafting the contracts for the players
- Drafting contracts for the couches
- Drafting contracts for support staff
- Supervising the hospitality in the event
- Communicating with the dress suppliers, water suppliers, food suppliers
- Monitoring the quality of the stated above
- Writing blogs on sports related topics
- Replying to the queries of the blogs
- Maintaining Facebook account
- Replying the Facebook comments
- Writing invitation for the events
Education
MBA - Human Resources Management
Symbiosis International University
Online07-2026
Bachelor of Science - Media Science
George College
Kolkata08-2018
XII -
Margaret High School
West Bengal12.2009
X -
Margaret High School
West Bengal12.2007
Skills
- MS Office
- Course creation
- Data management
- Effective communication
- Report preparation
- Training support
- MS office
- Honest and ethical
- Personable and approachable
- Conflict resolution
- Technical support
- Cross-functional collaboration
- Office administration
- Deadline adherence
- Customer service
- Vendor management
- Documentation and reporting
- Work Planning and Prioritization
- Troubleshooting and diagnosis
- Report generation
- Orientation and training
- Database management
- Adobe AfterEffects
- Adobe PremierPro
- Adobe Audition
- WaveLab
- Adobe InDesign
- Adobe Photoshop
- Digital Marketing
- Public Speaking
- Digital Wellbeing
- Data confidentiality
- Help desk tickets
- Resourceful and analytical
- Problem-solving
- Continuous improvement
- Relationship development
- Time management
- Team collaboration
Certification
- Excel Skills for Business: Intermediate II from Coursera
- Excel Skills for Business: Intermediate I from Coursera
- Excel Skills for Business: Essentials from Coursera
- Introduction to Psychology from Coursera
- Leading transformations: Manage change from Coursera
- Strengthening Your Widening Network from Coursera
- Communication Strategies for a Virtual Age from Coursera
- Establishing a Professional 'Self' through Effective Intercultural Communication from Coursera
- Nonverbal Communication Techniques for Business Success from Udemy
- Presentation Skills from Harvard ManageMentor
Work Knowledge
- MS Office
- Adobe AfterEffects (VFX software)
- Adobe PremierPro (video editing software)
- Adobe Audition and WaveLab (sound editing software)
- Adobe InDesign (newspaper layout designing software)
- Adobe Photoshop (photograph editing software)
- Digital Marketing
- Public Speaking
- Digital Wellbeing
Mobile Numbers
- +91 98326-29129
- +91 79805-51990
Personal Information
- Date of Birth: 01/29/90
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Hobbies and Interests
- Reading
- Learning languages
- Knitting and stitching
Write Up
Freelance blog and content writing, Impact of HMPV on the Human Body, International Journal of Current Science Research and Review, Vol 8 No 4, 2025, https://ijcsrr.org/single-view/?id=22241&pid=21969
Internship
4 months, Ideas Sports Management Group, Public Relation Executive
Languages
English
Upper Intermediate (B2)
B2
Bengali
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Italian
Beginner
A1
Japanese
Beginner
A1
Accomplishments
RnR received in the month of June 2025 (for the month of April to June)
RnR received in the month of December 2024 (for the month from October to December)
RnR received in the month of June 2024 (for the month from April to June)
RnR received in the month of March 2024 (for the month from January to March)
RnR received in the month of December 2023 (for the month from October to December)
RnR received in the month of September 2023 (for the month from July to September)
RnR received in the month of March 2022 (for the month from January to March)
RnR received in the month of December 2024 (for the month from October to December)
RnR received in the month of June 2024 (for the month from April to June)
RnR received in the month of March 2024 (for the month from January to March)
RnR received in the month of December 2023 (for the month from October to December)
RnR received in the month of September 2023 (for the month from July to September)
RnR received in the month of March 2022 (for the month from January to March)
Timeline
Learning and Performance Administrator - Senior Associate
Capgemini Technology Services India Limited
11.2021 - Current
Data Entry Operator
Crown Record Management (Ecentric Payroll)
08.2019 - 11.2021
Public Relation Executive (Internship)
Ideas Sports Management Group
03.2017 - 06.2017
MBA - Human Resources Management
Symbiosis International University
Bachelor of Science - Media Science
George College
XII -
Margaret High School
X -
Margaret High School