Shruti Gakhar

• Organizing and preparing travel documents for clients
• Creating itineraries for customers, ensuring accuracy of details
• Assisting with visa applications and other travel documentation requirements
• Providing information about local attractions, transportation options, accommodation and restaurants
• Handling customer inquiries and complaints in a professional manner
• Maintaining records of customer bookings and payments
• Negotiating rates with hotels, airlines and other service providers to ensure competitive prices for customers
• Coordinating airport transfers, car rentals, tours and activities for travelers
• Planning special events including conferences or conventions at different locations worldwide
• Managing budgets for each trip planned according to client's preferences
• Monitoring changes in flight times or cancellations due to weather conditions
• Booking flights, trains, buses or cars depending on customer needs
• Performing administrative duties such as filing paperwork or updating spreadsheets
• Maintained relationships with travel partners and vendors
• Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations
• Stayed up to date on travel industry, policies and restrictions
• Booked transportation and hotel reservations using computer or telephone
• Coordinated ground transportation to and from accommodations for clients
• Printed or requested transportation carrier tickets using computer printer system or system link to travel carrier.

• Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
• Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.
• Collaborated with department heads to develop strategic staffing plans that meet organizational needs both short-term and longterm.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
• Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
• Directed hiring and onboarding programs for new employees.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
• Created and delivered HR training sessions to staff, managers and executives.
• Developed and implemented HR policies, procedures, and processes.
• Managed employee relations issues.
• Organized recruitment activities.
• Created and maintained personnel records.
• Conducted exit interviews.
• Provide full-cycle recruitment process and recruit positions in THF project.
• Responsible for pro-active sourcing, advertising, screening, scheduling

interviews, reference checking for open positions.

• Maintain all documentation pertaining to Recruitment, including tracking weekly recruitment metrics.
• Provide other recruitment responsibilities as assigned.
• Manage the personnel paperwork processes for all routine hires, position changes and terminations.
• Provide clerical and administrative support to Human Resources department and Management, where required.
• Attendance and Leave Management:
• Maintain employee leave files
• Ensures maintenance of monthly Attendance
• Salary Processing/Payroll:
• Support payroll system including calculating employees' compensation, updating our internal payroll databases.
• Exit Management:
• Coordinating the employee's exit and tracking

status of full & final settlement.

• Maintain employee leave files
• Ensures maintenance of monthly Attendance
• Coordinating the employee's exit and tracking status of full & final settlement
• Executive assistant duties for the Chairperson
• Organize all the meetings for the chairperson
• Provide all necessary assistance to the Chairperson as per the instructions
• Executive assistant duties for the Chief Operating Officer
• Organize all the meetings for the Chief Operating Officer
• Prepare Minutes of the Meetings
• Provide all necessary assistance to the Chairperson as per the instructions
• Assistive support of senior management in all administrative tasks related to the planning and preparation of meetings, conferences, and events organized
• Manage all the meetings and conferences
• Managed communication and documentation
• Assistance to Senior Management in finalization of Holiday List
• Prepare the Birthday list and Anniversary List of all the staff of The Hans Foundation
• Maintained Contacts and Calendars for Chairperson, COO, Director and all the staff of The Hans Foundation
• Maintained Attendance Register for all the staff
• Handled Supply Order, Work Order, and Purchase Order
• Maintained record management systems
• Prepare Payment Notes
• Maintain up to date employee holidays record
• Greet and Receive Visitors
• Handled confidential documents ensuring they should remain secure
• Received and Relay telephone messages
• Maintained Hard Copy and filing system
• Handled all the Grocery items required for the pantry
• Logistic support as required to CEO, ED, Directors and all office staff
• Preparation of itineraries and other relevant records
• Ensure operation of equipment's by completing preventive maintenance requirement, calling for repair, evaluating ne equipment's
• Write Letter and E-Mail reply
• Greeted and directed visitors, answered phone calls, and provided general administrative support
• Organized meetings, conferences, and travel arrangements for executives
• Maintained filing system for all documents related to executive activities
• Prepared agendas and took minutes of meetings attended by the executive staff
• Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed
• Managed calendar of appointments for executives; scheduled appointments with internal and external contacts
• Coordinated various office activities such as ordering supplies and arranging catering services for events
• Monitored emails received by executive personnel; responded promptly when appropriate
• Attended corporate functions to assist executives with networking opportunities
• Processed invoices related to executive activities according to established guidelines
• Managed executives' calendars to keep track of events, meetings and activities
• Ordered office supplies to keep stationary and inventory properly stocked
• Coordinated meeting and work schedules for staff teams and executives
• Managed director's calendar and prepared meeting agenda and materials
• Organized and prepared meeting rooms and equipment for onsite and offsite events
• Organized, scheduled and confirmed board and team meetings
• Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions
• Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.

• Assistant to Professor in the University
• Interacted with customers by phone, email or in-person to provide information
• Managed daily calendars for multiple staff members
• Answered incoming calls in a professional manner
• Provided administrative support to management team
• Coordinated meetings and travel arrangements for employees
• Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications
• Scheduled appointments for department personnel as needed
• Maintained employee attendance records according to company policies
• Updated contact lists regularly with current information
• Provided general clerical support as required by departmental needs
• Greeted visitors or callers to handle questions or direct to appropriate staff
• Processed incoming mail and packages and placed envelopes in bins for employees
• Monitored schedules and calendar obligations for executives
• Maintained accurate department and customer records
• Provided secretarial and office management support while building cooperative working relationships
• Coordinated appointments, meetings and conferences
• Prepared and prioritized calendars and correspondence.

• Interviewing and Counseling
• Screening of Candidates for the Interviews in the Company
• Recruitment and Selection
• Handle all the Interview Call before the final round
• Responsible for keeping record of personnel documents, attendance, leave & absence request data, promotion & internal transfers
• Organize final round with the HR of the Company
• Responsible for the Joining Formalities.