Shruti Goenka
Bengaluru, India
Summary
Performance-focused BBA graduate with a strong track record in sales execution, client engagement, and CRM-led operations. Ranked #1 branch wide and consistently in the top 3 across 50+ peers in a high-volume sales environment. Proven ability to exceed aggressive targets, analyze markets, manage pipelines, and collaborate cross-functionally. Eager to bring strategic sales impact and client-centric excellence to a high-growth organization.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Sales Associate
Zolostays
07.2024 - Current
- Ranked #1 in May, January, and February 2025; consistently in the top 3 among 50+ sales reps for 6 consecutive months.
- Regularly exceeded targets by 18%–45%, including 188 sales (+44.6%) in May, 159 (+18%) in January, and 153 (+17.7%) in February.
- Managed 500+ client interactions per month using CRM tools, ensuring precise lead tracking and timely follow-ups.
- Collaborated with operations and support teams to resolve escalations, and improve booking workflows.
- Built relationships with customers to encourage repeat business.
Content and Research Intern
Color Flex
09.2023 - 10.2023
- Conducted detailed market and competitor research to support brand positioning and campaign strategy.
- Delivered concise, actionable insights to marketing leads for faster decision-making.
- Learned to use CRM tools for efficient lead tracking and data organization.
Education
Bachelor of Business Administration - Finance & Marketing
Jyoti Nivas College (Autonomous)
Bengaluru, India 05.2021 - 05.2024
PUC - Commerce
Jain (Deemed-to-be-University)
Bengaluru, India 06.2019 - 05.2021
Secondary Education -
Holy Cross School
Bengaluru, India 06.2018 - 03.2019
Skills
CRM
Microsoft Office
Customer service
Sales development
Client service
Brand promotion
Product sales
Lead database management
Awards
ZoloStays: Top performer of the Month x3 (Jan, Feb & May)
ZoloStays: Highest Conversions in May, 2025
Timeline
Sales Associate
Zolostays
07.2024 - Current
Content and Research Intern
Color Flex
09.2023 - 10.2023
Bachelor of Business Administration - Finance & Marketing
Jyoti Nivas College (Autonomous)
05.2021 - 05.2024
PUC - Commerce
Jain (Deemed-to-be-University)
06.2019 - 05.2021
Secondary Education -
Holy Cross School
06.2018 - 03.2019
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