Shruti Goyal

Deputy Manager

Deloitte Touche Tohmatsu India llp, KM

04.2022 - Current

With around six years of experience having exposure in industry marketing strategy, knowledge management, event facilitation, leadership communications, business planning, and team management
An inquisitive individual with a passion to gain a competitive edge, and with an affinity to learn new things
Major Skills
Relationship building and stakeholder management
Project and Team management
Ensures high-quality inputs ina fast-paced and challenging professional and deadline-driven environment by streamlining, delegating, and improving overall business impact
Skillful listener with an open style; good at facilitating discussion
Content Management, handling Knowledge repositories, Analytical and problem-solvingskills
Spearheaded various research projects comprising of KM research, O365 applications, and comparative analysis of platforms
SharePoint and Automation
Coach and Train Programs – Cross training programs within and outside the team for SharePoint, knowledge management processes
Survey Tools – Mentimeter, InMoment, Survey Monkey, Forms
Multitasker and Team player
Proposal Collection Process – Automating the process of proposals and streamlining the process
SharePoint Sites – Launch and Management of sites
Sanitization and Document Library maintenance – Sanitization and tagging of all documents in the central repository of the site
Enhancing the Search of the sites
MS Office – trained on applications (PowerPoint and Word)
Content Curation – Gathering information relevant to a topic or area of interest and creating sites with key stakeholders
SharePoint – Regular maintenance of intranet portal on SharePoint 2019 server through regular audits of sites for better content management
Workflows Creation with help of technical team – Created workflows for repetitive tasks involving knowledge flow
MS Office 365 - Working on Office 365 applications (teams, whiteboard, planner, lists, forms) and helping the team in better content management and content flow
The process helped introduce AI and machine learning into the system
Created and conducted global quizzes to promote the applications
Created monthly Global newsletters for knowledge sharing and collaboration using applications such as Canva and Microsoft Sway
Scrubbing – Sanitization of sensitive data from knowledge documents to be reused by the organization
Data Analytics and Dashboard Creation – worked on google analytics to measure and analyze site performance and usage
Created dashboards on the site usage report from google analytics on Power BI with the technical team
Coding – Basic HTML design enhancements on SharePoint
Skills include – Microsoft Office (Excel, ppt and word (basic), Design Thinking Tool: Luma Workplace – formulated a plan for KM branding and promotion and conducted design thinking sessions
Proposals and Deliverables Collection – worked towards collecting and maintaining innovative and useful proposals and deliverables for the company
Automated the process and successfully reduced around 250-300 manual man-hours.