Shruti Hooda
Summary
Dynamic Sales Executive with proven success at FNP - Ferns N Petals, excelling in effective communication and customer relationship building. Achieved monthly sales targets while enhancing customer satisfaction through expert product knowledge and timely order management. Proficient in MS Office, demonstrating strong organizational skills and a commitment to delivering results.
Overview
4
4
years of professional experience
Work History
Sales Executive
FNP - Ferns N Petals
Gurugram
06.2025 - Current
- Handling customer inquiries and product recommendations through calls, WhatsApp, and in-store communication.
- Managing order bookings, billing, and timely coordination with delivery/logistics teams.
- Building customer relationships to increase repeat business and brand loyalty.
- Meeting monthly sales targets, and ensuring high customer satisfaction.
- Maintaining product knowledge to upsell bouquets, gifts, and add-ons.
Sales Executive
Worxpertise
Gurugram
01.2022 - 10.2022
- Responded to customer queries via email with professionalism and accuracy.
- Demonstrated excellent written communication and customer service skills.
- Maintained service level agreements and ensured customer satisfaction.
Education
Bachelor of Commerce (B.Com) -
I.C. College
Rohtak01.2025
Class 12th -
CBSE Board
Gohana, Sonepat01.2021
Class 10th -
CBSE Board
Gohana, Sonepat01.2019
Skills
- Effective Communication Skills
- MS Office (Word, Excel, PowerPoint)
- Basic Computer Knowledge
- Internet Browsing
- Basic Mathematical and Numerical Calculation Skills
- Completing Goals on time with great performance
Hobbies and Interests
- Art & Craft
- Gardening
- Internet Browsing
Languages
- Hindi
- English
Personal Information
- Date of Birth: 11/13/02
- Marital Status: Single
Timeline
Sales Executive
FNP - Ferns N Petals
06.2025 - Current
Sales Executive
Worxpertise
01.2022 - 10.2022
Bachelor of Commerce (B.Com) -
I.C. College
Class 12th -
CBSE Board
Class 10th -
CBSE Board