Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Shruti  Karoshi

Shruti Karoshi

Bengaluru

Summary

9+ years work experience and highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Inside Sales Manager

TIM Infratech Pvt Ltd
Bengaluru
08.2024 - Current
  • Managed customer inquiries and provided product information effectively.
  • Created detailed proposals outlining product offerings, pricing models, delivery timelines and payment terms.
  • Provided timely follow-up with prospects via email or phone calls.
  • Negotiated contracts between customers and vendors while adhering to company policies regarding pricing structures.
  • Assisted in preparing sales presentations and proposals for potential clients.
  • Conducted follow-up calls to nurture client relationships and ensure satisfaction.
  • Process customer orders, and monitor order status to ensure timely fulfillment.
  • Collaborated with team members to identify new sales opportunities.
  • Supported the sales team by tracking leads and updating the sales pipeline.
  • Act as a liaison between the sales team and other departments, including accounts, technical support, and material management.

Marketing Manager

Netrack Enclosures Pvt Ltd
Bengaluru
01.2024 - 07.2024
  • Developed marketing strategies for Netrack Enclosures' innovative product lines.
  • Managed social media campaigns to build brand awareness and engagement.
  • Coordinated promotional events to showcase Netrack Enclosures' offerings to clients.
  • Analyzed market trends to identify opportunities for business growth.
  • Assisted in budget management for various marketing initiatives and projects.
  • Maintained relationships with key customers through regular communication.
  • Coordinated logistics for events, managing schedules and vendor communications.
  • Developed event themes and concepts in collaboration with clients and team members.

Senior Sales Coordinator

P V Lumens India Pvt Ltd
Bengaluru
03.2023 - 01.2024
  • Order receipt and checking. This involves MPN, and the order quantity to be checked to match SPQ, MOQ, and unit price as per the quote.
  • Acknowledging orders to the customer on receipt.
  • Handle the processing of all orders with accuracy and timeliness.
  • ETD’s sharing to Customer & Coordinating with them on the Pull in / Push-out requests.
  • Inform customers of unforeseen delays or problems.
  • Co-ordinating with Sales team on Order Processing.
  • Open Order Follow-up & Updates with Suppliers.
  • Shipments Coordination with Supplier / Customer / HO on Day to day & weekly Basis.
  • Responding to complaints from customers and give after sales support when requested.

Sales Coordinator

Smartsync Innovations Pvt Ltd
Bengaluru
01.2021 - 02.2023
  • Processed orders received from customers within specified timelines.
  • Collaborated with cross-functional teams to streamline processes.
  • Supported sales team by delivering current territory sales data and costing information.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Performed follow-up calls with customers after each sale was completed.

Senior Inside Sales Executive

Simplilearn Solutions Pvt Ltd
Bengaluru
11.2018 - 12.2020
  • Provide value-added professional advice to enhance business results and employee effectiveness through learning.
  • Complete upfront needs assessment for potential learning solutions and ensure the ongoing connection between client’s needs and subject matter experts.
  • Focused on developing new business as well as retaining and developing with existing clients.
  • Utilized CRM software to track leads, manage accounts, and streamline communication.

Inside Sales Executive

Nestaway Technologies Pvt Ltd
Bengaluru
10.2016 - 08.2018
  • Identified needs of customers promptly and efficiently.
  • Developed marketing strategies to attract potential tenants for available units.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Managed tenant communications and addressed concerns promptly and professionally.
  • Coordinated maintenance requests and ensured timely resolution of issues.
  • Prepared lease agreements and facilitated tenant onboarding processes.
  • Answered telephones to assist customers and resolve issues.

Vendor Consultant

Flipkart Internet Pvt Ltd
Bengaluru
07.2015 - 09.2016
  • Managed vendor relationships to ensure timely delivery of products and services.
  • Coordinated product sourcing and procurement to meet operational needs effectively.
  • Facilitated communication between vendors and internal teams to streamline processes.
  • Organized vendor training sessions to enhance service quality and product knowledge.
  • Reviewed contract terms and negotiated agreements to improve service terms.
  • Maintained accurate records of all vendors and their contracts.

Education

Bachelor of Commerce -

Yashwantrao Chavan Maharashtra Open University
Belgaum
05-2015

Skills

  • Order processing
  • Upselling and cross selling
  • Negotiation skills
  • Problem solving
  • CRM management
  • Sales presentations
  • Relationship building
  • Market analysis
  • Time management
  • Pipeline management
  • Multitasking capacity

Languages

Kannada
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1

Timeline

Inside Sales Manager

TIM Infratech Pvt Ltd
08.2024 - Current

Marketing Manager

Netrack Enclosures Pvt Ltd
01.2024 - 07.2024

Senior Sales Coordinator

P V Lumens India Pvt Ltd
03.2023 - 01.2024

Sales Coordinator

Smartsync Innovations Pvt Ltd
01.2021 - 02.2023

Senior Inside Sales Executive

Simplilearn Solutions Pvt Ltd
11.2018 - 12.2020

Inside Sales Executive

Nestaway Technologies Pvt Ltd
10.2016 - 08.2018

Vendor Consultant

Flipkart Internet Pvt Ltd
07.2015 - 09.2016

Bachelor of Commerce -

Yashwantrao Chavan Maharashtra Open University
Shruti Karoshi