Shruti Kumari
Relationship Manager
New Delhi
Summary
Currently hold the position of Relationship Manager Business Banking at ICICI Bank. Competent in Marketing, B2B and B2C Business, portfolio management, financial analysis, credit evaluation, and customer relationship management.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Relationship Manager
ICICI Bank
New Delhi
09.2023 - Current
- ICICI Bank Limited is an Indian multinational bank and financial services company. ICICI Bank Ltd is one of India's leading private sector banks.
- Acquire and maintain business loan clients for the bank.
- Perform various financing activities as per the customer's requirement.
- Maintain KYC of customers.
- Maintain the number of the current account balance.
- Increase wallet share by cross-selling products to the customers.
- Achieve individual targets and grow account profitability, while maintaining a high services standard and compliance.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
PGDBM - Banking And Financial Support Services
Manipal University
Bengaluru, India 06.2023 - 09.2023
Bachelor of Science - Mathematics
Magadh University (Now Patliputra University)
Bihar (Patna) 04.2014 - 04.2017
Skills
Secured Financing
Sales
Risk Management
Financial Analysis
Customer Relationship Management (CRM)
Lead Generation
Cash Credit
Portfolio Management
SME Banking
Credit Analysis
Timeline
Relationship Manager
ICICI Bank
09.2023 - Current
PGDBM - Banking And Financial Support Services
Manipal University
06.2023 - 09.2023
Bachelor of Science - Mathematics
Magadh University (Now Patliputra University)
04.2014 - 04.2017
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