Shruti Malik
Product Authentication Specialist ( Vendor Operations And Growth Marketing)
New Delhi
Summary
Resourceful Operations and Growth marketing Executive with 2 years of experience working in domestic and international positions. Hardworking professional leader skilled in both strategic planning and tactical execution. Experienced in market research, operations, vendor development and retention.
Overview
3
3
years of professional experience
20
20
years of post-secondary education
3
3
Languages
Work History
Product Investigator(Vendor Ops&growth Marketing)
Amazon
Hyderabad
08.2020 - Current
- PAT team also known as the Intelligence Bureau of Amazon.
- Offered friendly and efficient service to sellers, handled challenging situations with ease.
- Contributed to Amazon's growth by supporting the vendor retention.
- Intensive investigation and market research of the sellers and the product.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Covering various marketplaces globally.
- Increased vendor satisfaction by resolving issues.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Marketing Associate
Planet Spark
Gurugram
05.2020 - 07.2020
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Developed pre-season marketing plans to support department and divisional product strategies.
- Edited website content and database to keep information correct and up-to-date.
- Used multiple web-analytics data points to benchmark, measure and improve online campaign results.
Author
Self- Published
New Delhi
06.2021 - Current
- Self published two books in the year 2021 named "Relentless Love" and "Twenty-One"
- Worked on creative brand messaging, campaigns and creative brainstorming to self market them.
- Gained global presence in bookstores worldwide. (ex. Barnes and noble, booktopia etc.)
- Working towards "Buy for a cause" , A social campaign in which the revenue generated after the sale of books is donated to organizations that aid abandoned people.
Education
BBA - Business Administration And Management
Maharaja Agrasen Institute of Management Studies
New Delhi 08.2017 - 08.2020
High School Diploma -
Venkateshwar International School
New Delhi 04.2001 - 08.2017
Master of Arts - English
The Indira Gandhi National Open University (IGNOU)
Open Learning School 01.2022 - Current
Skills
Research and Analysis
Corporate investigation
Seller and customer retention
Creative writing
MS Office
Timeline
Master of Arts - English
The Indira Gandhi National Open University (IGNOU)
01.2022 - Current
Author
Self- Published
06.2021 - Current
Product Investigator(Vendor Ops&growth Marketing)
Amazon
08.2020 - Current
Marketing Associate
Planet Spark
05.2020 - 07.2020
BBA - Business Administration And Management
Maharaja Agrasen Institute of Management Studies
08.2017 - 08.2020
High School Diploma -
Venkateshwar International School
04.2001 - 08.2017