SHRUTI PALSAMKAR
Kalyan
Summary
With over 2 years of experience as a Global Consultant in Executive and Technical Support, I excel in communication and problem-solving. I am dedicated to resolving client issues and ensuring customer satisfaction. My determined mindset and strong sense of responsibility drive me to complete every task. I specialize in providing top-notch client support, resolving technical issues, and maintaining a positive customer experience. I am committed to delivering excellent service and proactively addressing challenges.
Overview
2
2
years of professional experience
Work History
Global Consulting - Executive
Greytrix
Navi Mumbai
07.2022 - Current
- Assisted in developing and implementing different workflows and communication processes.
- Collaborated with stakeholders to contribute recommendations and deliver client objectives.
- Developed and implemented new procedures to facilitate business growth.
- Prepared accurate and concise reports, conveying progress, issues and solutions.
- Provided consultation and training support to clients regarding [Software] operation.
- Applied techniques to analyze requirements, system capabilities and workflows.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
BSC IT - Information Technology
SAKET COLLEGE OF ARTS, SCIENCE AND COMMERCE
Kalyan05-2022
HSC -
MODEL COLLEGE OF SCIENCE AND ARTS
Dombivli05-2019
SSC -
ST THOMAS HIGH SCHOOL
Kalyan06-2017
MSC IT - Information Technology
SAKET COLLEGE OF ARTS, SCIENCE AND COMMERCE
KalyanSkills
- Project Analysis
- Client rapport
- Customer Relationship Management
- Executive Support
- Problem-Solving
- Client Engagement
- Issue Resolution
- Timeline Development
- Technical review
Languages
Marathi
First Language
Hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Timeline
Global Consulting - Executive
Greytrix
07.2022 - Current
BSC IT - Information Technology
SAKET COLLEGE OF ARTS, SCIENCE AND COMMERCE
HSC -
MODEL COLLEGE OF SCIENCE AND ARTS
SSC -
ST THOMAS HIGH SCHOOL
MSC IT - Information Technology
SAKET COLLEGE OF ARTS, SCIENCE AND COMMERCE
Similar Profiles
Jatin Jatin null
Senior Content Writer at GreytrixSenior Content Writer at Greytrix
Sayali PatilSayali Patil
Quality Control Engineer at Greytrix India Pvt.LtdQuality Control Engineer at Greytrix India Pvt.Ltd
Pragati V SonavanePragati V Sonavane
Software Engineer at Pocket HRMS(Greytrix India)Software Engineer at Pocket HRMS(Greytrix India)
Kamlesh MadanKamlesh Madan
Software Engineer at LTIMindtreeSoftware Engineer at LTIMindtree
PRIYANKA MHATREPRIYANKA MHATRE
Senior Analyst at State StreetSenior Analyst at State Street