Shruti Pandit
Gurgaon
Summary
Service-centric Human Resource business partner with 10 years of experience in Human Resources into IT &ITEs industry in driving strategic human resources. Skilled in aligning HR practices with business objectives to foster employee engagement, optimize ,enhance organizational performance. Expertise in managing employee relations, workforce planning, talent development, and change management.
Proven ability to work collaboratively with leadership teams to develop and implement HR strategies that support organizational growth and culture.
Adept at resolving complex HR challenges, ensuring compliance, and cultivating a positive work environment that drives business success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager, Country HR Business Partner
Alight india pvt ltd
Gurgaon
01.2024 - 12.2024
- HR Business Partner, managing attrition, end-to-end HR regular queries for the Gurgaon and Chennai locations. HR management, HR operations, performance management, employee engagement, payroll management, policy formulation, compensation management, benefits administration, exit formalities, human resource management, employee onboarding, learning, and development. Skips and weekly business reviews.
Assistant Manager Human Resource Business Partner
Coforge business process solutions pvt ltd
C
02.2023 - 09.2023
- Managing Manpower planning, Onboarding in coordination with TA Team
- Providing business excellence and partnership handling location level HRBP responsibilities
- Identify critical staffing issues and implications along with the leadership team
- Define staffing gaps and surpluses along with critical requirements
- Collaboration with CSR – Identification of the Partner NGO, proposal, budgets, visits
- Governance and tracking
- E – Sat Surveys Reward & Recognition process - Budget allocation & utilization, maintain compliance
- Ion Leader to develop a resourcing strategy and innovative, timely and cost-effective best practice solutions to enable the organization to meet its objectives
- Act as a custodian of various HR metrics like attrition analysis, productivity trends, performance metrics etc
- Conceptualize and implement the unit specific engagement on a planned monthly basis & ad-hoc basis to create a constant connect with employees & managers in order to keep the unit updated on the happenings and increase the engagement levels to create an engaged workforce
- Coordinate and lead the R&R program on monthly, quarterly and half yearly basis by announcing the beginning of the program, inviting the nominations, compiling & evaluating the response, releasing the final list of winners and conducting the ceremony to felicitate the winners
- Addressing Employee grievances and acting point of contact for employee relations issues, provide guidance and intervention to resolve employee issues with focus on processes and compliance
- Provide comprehensive, high quality employee focused HR support to all stakeholder across a broad range of HR activities
- Conceptualization, Planning, Designing and Executing On-the-Spot Reward and Recognition program applicable to all the employees to reward their dedication, efforts and contribution in an instant manner
- Identifying talent based on their high performance & high utilization, maintaining exclusive list of these top talent resources to reward them for their additional effort and keeping a regular watch to curb their attrition
- Connecting with managers and employees to identify potential exit cases and making an effort to prevent them from leaving the organization
- Execute unit specific performance management framework and initiatives like midyear progress check on employee’s goal updates
- Conduct orientation workshops for appraisers across locations and onsite
- Post appraisals conduct and review the status of the Performance Improvement Programs (PIP) cases in order to ensure fair and effective feedback mechanism which will lead to improved performance
- Conduct orientation workshops on Balance Scorecard for Employees and Managers across locations to make them familiar with the new process and related policy changes
- Working closely with Business Leaders and Senior Managers for Goal Cascading activity for a specific unit at different locations to ensure goals setting exercise is completed on time
- Planned and coordinated Appraisal discussion for employees with their Managers, within stipulated timelines
- Administered 360o Feedback Mechanism of appraisal for specific Job Grade of employees
- Working with Business Leaders to participate in the compensation planning and calibration process
- Work with business leaders to participate in leading annual salary, bonus/incentives planning process
- Coordinating with Unit Head to keep the compensation revision exercise as per guidelines and recommending various alternatives to keep employees motivated through various components like Fixed Pay, Variable Pay, One Time Bonus and other benefits
- Analyze the performance & attrition data of employees, arrive at insights and share with business to achieve the organizational goals
- Drive and monitor the employee governance process in order to ensure employee adherence to code of conduct
- Handling the disciplinary cases by conducting investigation and taking action with the employees following STAR approach
- Coordinating hiring of team members, identifying, and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members
- Providing floor support to new hires during their OJT (On job training) within the process to build process knowledge, reduce TAT and achieve team as well as individual goals
- Developing need-based training modules for developing multi skilled workforce for cross utilization within sub processes for optimum efficiency
- Interacting with various departments on a regular basis to determine the level of satisfaction and ascertain areas of potential dissatisfaction
- Induction Training on Product and Process, conducting PKT & TNI (Training need Analysis) Standard Operating Procedure for the process
- Perform the exit validation for employees who have initiated the separation to gather information about their reason for separation and target to retain the employee by fulfilling the tasks which are in the scope of the organization
- Exit interview – meet the employee, complete all formalities, and verify the clearances are done in order to ensure a smooth exit process.
Assistant Manager Human Resource Business Partner
Concentrix Daksh Private Limited
PUNE
05.2015 - 02.2023
- Oversee manpower planning and onboarding in collaboration with the TA team.
- Drive business excellence by managing location-level HRBP responsibilities.
- Identify and address critical staffing issues, gaps, surpluses, and requirements with leadership.
- Partner with CSR to identify NGOs, manage proposals, budgets, and track visits.
- Administer E-Sat surveys, Reward & Recognition programs, budget allocation, and ensure compliance.
- Develop and implement resourcing strategies to meet organizational goals with cost-effective solutions.
- Monitor HR metrics, including attrition, productivity, and performance data.
- Plan and execute employee engagement initiatives to foster stronger connections with employees and managers.
- Lead R&R programs, including nominations, evaluation, and recognition ceremonies.
- Resolve employee grievances and provide guidance on employee relations, ensuring compliance.
- Provide high-quality HR support across various functions to all stakeholders.
- Implement on-the-spot R&R programs to instantly recognize employee contributions.
- Identify and retain high-performing talent, proactively managing attrition risks.
- Collaborate with managers to address potential exits and improve retention strategies.
- Manage performance reviews, mid-year checks, and Performance Improvement Programs (PIPs).
- Conduct workshops on the Balance Scorecard, appraisals, and goal-setting for employees and managers.
- Administer 360-degree feedback for specific job grades and participate in compensation planning.
- Coordinate compensation revisions, offering alternatives like fixed pay, variable pay, and bonuses.
- Analyze performance and attrition data to provide insights for achieving organizational goals.
- Ensure adherence to company policies through employee governance and manage disciplinary actions.
- Foster team effectiveness by promoting cooperation and coordinating team member hiring.
- Support new hires during OJT to enhance knowledge transfer and performance.
- Design cross-utilization training programs for optimal workforce efficiency.
- Regularly assess satisfaction levels and address potential dissatisfaction across departments.
- Conduct product and process induction training, including PKT and TNI.
- Manage exit validations and interviews, aiming to retain employees and ensure smooth exits.
Process Developer
Genpact India private ltd
Gurgaon
03.2012 - 05.2015
- Role: Research Analyst & Database management at GE Healthcare process
- Analysis of data on the basis of NPS given by the customer to FAS
- Creation of FAS dashboard report
- Managing records into Siebel on the basis of region
- Creation of new account into Siebel on the basis of request comes through support central
- To submit Support central workflows to sales team to get approval for special prices and create and process PDF contracts for the same representatives
- Worked as an HR Catalyst for year 2014 at Genpact
- Created SOP's for customer
- Give an idea to automate process report
- Manage Consumable run rate dashboard report apart from my process
- Other projects for e.g.: -Lattice engine work & TOD LSI validation report
- Attended various trainings to enhance my knowledge
Education
Post Graduate Diploma Programme - Personnel & HRM (Labour Laws)
Symbiosis Center For Distance Learning
Pune01-2022
Bachelor of Business Administration (B.B.A) - Human Resources Management & Finance
Sri Guru Ram Rai Institute of Technology & Science
Dehradun, Uttarakhand01-2009
10th -
K.V ONGC
D.dun12th -
K.V ONGC
D.dunSkills
- Employee Relations
- People Management
- Engagement and Retention
- Talent Management
- Performance Management
- Rewards and Recognition
- Organization Development
- Training & development Programme
- HR Processes
- Metrics & Compliance
- Stakeholder Management
- HR Policies
- Grievance Handling
- Separations
- Employee connect
- Orientation
- Internal Communications
- Corporate Communications
- Business HR
- Location Level Programs
- Diversity
- Communications
- Culture Building
- Diversity & Inclusion
- Workday
- Ramco
- PSHR
- E-bucks
- Resolve Jiffy
- SAP
- HRIS Helpdesk
- Peoplesoft
Accomplishments
- Going Extra Mile Award for exemplary contribution at location level in Concentrix.
- 9 Cultural Award from Concentrix PAN India level.
- Top Gun Award at location level in Concentrix.
- Unsung Hero Award at PAN India Recognized by the President of Concentrix.
- COVID Warrior Award At Zonal level Recognized by Zonal Leader of Concentrix.
Location
Gurgaon
Languages
- Hindi
- English
Certification
Strategic Human Resources
Timeline
Manager, Country HR Business Partner
Alight india pvt ltd
01.2024 - 12.2024
Assistant Manager Human Resource Business Partner
Coforge business process solutions pvt ltd
02.2023 - 09.2023
Assistant Manager Human Resource Business Partner
Concentrix Daksh Private Limited
05.2015 - 02.2023
Process Developer
Genpact India private ltd
03.2012 - 05.2015
Post Graduate Diploma Programme - Personnel & HRM (Labour Laws)
Symbiosis Center For Distance Learning
Bachelor of Business Administration (B.B.A) - Human Resources Management & Finance
Sri Guru Ram Rai Institute of Technology & Science
10th -
K.V ONGC
12th -
K.V ONGC
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