Summary
Overview
Work History
Education
Skills
Accomplishments
Awards/Rewards/Accomplishments
Certification
Languages
Timeline
Generic

Shruti Saxena

Noida

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Strong leader and problem-solver dedicated to streamlining operations. Proactive, Problem solver, networker and consensus builder. Supporting senior managers and upper management in decision making and improved productivity. Strong organizational and communication skills with attention to detail and accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Assistant Manager

EXL Service
07.2020 - 06.2024

Key projects: Worked on two transition projects, both were related to insurance and reinsurance technical accounting domain. Initially these were the pilot projects. I was involved from taking knowledge transfer till provided training to multiple team members. One of the initial project is now into auto pilot stage and the another one has successfully cleared the transition phase. Team is working independently as per the expected target strategy.


  • Reviewed and reconciled various files related to ceded re business during month end and quarter close.
  • Reviewed large loss reports related to Facultative and validate at the time of month end close, reported out high value movement to treasury and other designated teams.
  • Reviewed contracts/endorsement set up by team from signed slips and certificates provided by underwriters.
  • Review payment request forms prepared by team and notify payment teams for timely payments.
  • Review monthly Facultative recovery billing invoice prepared by team in order to share it with market
  • Reviewed Cash amounts and approved recoverable receipt/disbursement and allocated them into system.
  • Approved Cash calls prepared by team and asked them to track on timely recovery of funds as per agreed timeline.
  • Prepared manual entry template and booked them into system to matched up the exceptional cash balancing amount.
  • Lead aged item report, guided team to do timely follow ups with market and accordingly share the points with client in order to showcase the progress of recoveries.
  • Handled inquiries from market and try to resolve them with in timeline.
  • Facilitated supporting documents to market on request from available repositories as well as through adjusters.
  • Shared XOL and other treaty billings, reserve notices on quarterly basis.
  • Provided Reinsurance information to broker as per their request and also update contacts and other critical information shared by the Broker/Reinsures to maintain the accuracy.

Process Developer

AIG
07.2019 - 07.2020
  • Formulated and updated customer and treaty forms, ensured accurate data integration for quarterly reporting.
  • Facilitated monthly cash flow projections for ceded business, liaising with treasury team.
  • Managed quarterly customer invoices, reconciliation of balances with SAP, and executed cash call billing statements for reinsurers.
  • To calculate interest rates on treaty allocation tables sent quarterly statements/bordereau/renderment letters, and maintained statement of accounts
  • Provided confidential Reinsurer information reports for commutation discussions
  • Conducted meticulous validation of new treaties, panel additions, and exclusions in the electronic data interface
  • Performed accurate allocation and settlement of daily incoming amounts, maintained open balance reports for treasury team.
  • Prepared reports for commuted, insolvent cases, and conducted quarterly analysis on reporting
  • Updated and monitored Key Performance Indicators (KPIs).

Senior Process Executive

Cognizant Technologies Solution
07.2016 - 07.2019
  • Booked premium & claims for Fronting business in SICS NT system.
  • Handled daily payment reconciliation, allocation, and settlement with market.
  • Generated Statement of Account, Payment Orders, and reconciliation reports.
  • Maintained reserves, booked claims, and gained approvals from claims handler
  • Successfully interacted with auditors, promptly addressed client queries, and facilitated VC meetings
  • Trained and supervised new team members, consistently achieving high-quality output
  • Proactively contributed to process improvement initiatives, yielding target results.
  • Collaborated effectively with onshore consultants to resolve uncleared balances of fronting premium and claims.

Education

MBA - Strategy And Leadership

Liverpool Business School
Liverpool, UK
11.2023

M.Com - Finance and Human Resource

Jamia Millia Islamia
New Delhi, Delhi
08.2015

Bachelor of Education -

St Laurence College of Higher Education
New Delhi, India
07.2013

Bachelor of Commerce -

Rohilkhand University
07.2011

Higher Secondary - Commerce

Lions Bal Vidhya Mandir, Sr. Sec School
Pilibhit, Uttar Pradesh
2008

Senior Secondary -

Lions Bal Vidhya Mandir Sr. Sec School
Pilibhit, Uttar Pradesh
05.2006

Skills

  • Proficient in Microsoft office
  • Basic understanding of SAP(System Application & Products) Power BI/ Chat GPT/ Miro/ Alteryx
  • Blackline, SICS NT, TOSCA, RUMBA
  • Guidewire Claim centre, SharePoint, MFX, Netdocs, URS
  • Sequel Re, Eclipse/ Airtable
  • Audit/ Dashboards/SLA and KPIs
  • Corporate Social Responsibility
  • SPOC: HR/SOP/Compliance/Training and development/Fun
  • Effective Leadership
  • Teamwork and Collaboration
  • Scheduling and Coordinating
  • Operations Management

Accomplishments

    Awarded with silver medal in B.Com

    Received Client award as Associate of the Quarter and Dream team award

Awards/Rewards/Accomplishments

  • Awarded with silver plated medal by achieving 2nd position in batch of 2011(B.Com)
  • Received client award for associate of the quarter and dream team award from client in managing tasks proficiently
  • Received multiple SPOT awards to maintain accuracy and showcase compassion at the time of crisis as well as handled process in smooth manner
  • Awarded with Unicorn and process excellence award for focusing on performance and goals
  • Received AIM digital certificate for contribution towards process improvement
  • Participated in Digi kumbh event and obtained certification for provided process improvement ideas


Certification

  • [Global Finance and accounting program] Reach Higher - [May - June 2016] Launched by NIIT and sponsored by Genpact and NASSCOM

Languages

English
Hindi

Timeline

Lead Assistant Manager

EXL Service
07.2020 - 06.2024

Process Developer

AIG
07.2019 - 07.2020

Senior Process Executive

Cognizant Technologies Solution
07.2016 - 07.2019

MBA - Strategy And Leadership

Liverpool Business School

M.Com - Finance and Human Resource

Jamia Millia Islamia

Bachelor of Education -

St Laurence College of Higher Education

Bachelor of Commerce -

Rohilkhand University

Higher Secondary - Commerce

Lions Bal Vidhya Mandir, Sr. Sec School

Senior Secondary -

Lions Bal Vidhya Mandir Sr. Sec School
Shruti Saxena