Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shruti Sharma

Bangalore Urban

Summary

Detail-oriented IT specialist with hands-on experience in application support and system administration. Expertise in modifying application code and resolving technical issues, particularly with ServiceNow. Strong background in Java, Python, and SQL, enabling effective data analysis and problem-solving. Knowledgeable and seasoned professional recognized for outstanding maintenance and troubleshooting abilities coupled with solid experience in various application stacks. Focused on implementing efficient solutions to enhance system performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Assistant System Engineer

Tata Consultancy Services
Bangalore Urban
05.2024 - Current

Ensured high availability and performance of business-critical applications.
Modified application code using Java and basic Python scripting as needed.
Tracked incidents and managed change requests using ServiceNow to optimize workflows.
Optimized SQL queries for effective data extraction, analysis, and issue resolution.
Collaborated with cross-functional teams to troubleshoot application issues and deliver solutions.
Identified automation opportunities to support continuous improvement initiatives.

Education

B.Tech/B.E. - Electronics And Communication Engineering:8.06cgpa

Shri Ram Murti Smarak College of Engineering And Technology
Bareilly, Uttar Pradesh ,India
07-2023

12th With 80% -

BBL PUBLIC SCHOOL
Bareilly , Uttar Pradesh, India
04-2019

10th With 9.4 Cgpa -

BBL PUBLIC SCHOOL
Bareilly, Uttar Pradesh, India
06-2017

Skills

  • Python
  • Java
  • Incident management
  • Effective communication
  • Html/Css
  • Presentation skills
  • SQL optimization

Certification

  • COMPUTER SYSTEM SECURITY, SRMSCET, Bareilly, 2022
  • MATLAB WITH ADVANCED IMAGE PROCESSING, SRMSCET, Bareilly, 2022

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Assistant System Engineer

Tata Consultancy Services
05.2024 - Current

B.Tech/B.E. - Electronics And Communication Engineering:8.06cgpa

Shri Ram Murti Smarak College of Engineering And Technology

12th With 80% -

BBL PUBLIC SCHOOL

10th With 9.4 Cgpa -

BBL PUBLIC SCHOOL

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Shruti Sharma