Shruti Sharma Arora

Empathetic and resourceful professional with over 20 years of experience in aviation, leadership, and crew management, now transitioning to HR-focused roles in employee wellness, counselling, and engagement. Proven expertise in managing welfare, handling grievances, and leading with compassion during critical situations such as COVID. Strong communication, emotional intelligence, and crisis support capabilities backed by formal education in psychology and HR. Passionate about enhancing employee experiences and creating people-centric workplaces through counselling, analytics, and mental health initiatives.

• Psychological First Aid – Coursera
• Trauma Healing: Rewind Technique – Udemy

onging

• Workplace mental health n Stress Management – Udemy

(upcoming)

• People Analytics – Coursera

• Institute of Human Behaviors and Allied Sciences (IHBAS) New Delhi | Observed psychological assessments and therapeutic sessions Observed and supported mental health interventions for patients
• Drug De addiction Centre, ABVMI, RML Hospital New Delhi | Observed psycho education sessions Worked with teams to understand various psychology related issues and counseling protocols. Gained practical exposure to case history taking, motivational interviewing
• Mindful clinic - learned and introduced to the basics of psychology, assessments, and practical applications of assessment, history taking, and psychoeducation.

To transition into HR and employee-centric roles—focusing on counseling, employee engagement, and people analytics—where I can utilize my deep interpersonal skills, psychological insight, and leadership experience to foster healthier, happier, and high-performing work environments.