Shruti Shrivastava
Bhopal
Summary
A dedicated and results-oriented Store Manager with over two years of hands-on experience in the jewellery retail industry, specializing in operations management, staff leadership, inventory control, sales, and customer service. Known for optimizing store performance, streamlining processes, and driving sales through effective KPI management. Adept at training and motivating teams to exceed performance goals while ensuring a positive customer experience. Seeking to leverage my expertise in store management and passion for growth by transitioning, where I can contribute to the company’s continued success and further develop my leadership skills.
Overview
5
5
years of professional experience
Work History
Store Manager
BlueStone Jewellery
01.2023 - Current
- Lead a team of 12 staff members in day-to-day operations, ensuring excellent customer service and smooth store functioning.
- 96Manage inventory, track stock levels, and handle product orders to maintain optimal inventory levels.
- Oversee store sales, develop and implement sales strategies, and monitor performance to exceed sales targets.
- Train and mentor new employees, fostering a positive team environment, improving staff productivity, and reducing turnover.
- Handle financial transactions, budgets, and reporting to ensure accuracy in daily operations.
- Maintain store visual merchandising standards to enhance the customer shopping experience and increase product visibility.
- Ensure compliance with company policies, safety regulations, and quality standards.
- Drive customer engagement and loyalty through personalized service, contributing to positive reviews and repeat business.
Credit Analyst
AU Small Finance Bank (Internship)
Indore
05.2022 - 07.2022
- Credit Risk Assessment
- Loan Structuring
- Regulatory Compliance (AML & KYC)
- Monitoring and Portfolio Management
Marketing Executive
Sparsa Digital Pvt Ltd
Gurgaon
01.2020 - 09.2020
- Branding and positioning
- Digital Marketing
Education
MBA - Banking, Financial Services & Insurance
Symbiosis University of Applied Sciences
Indore05-2023
BBA - Financial Analysis and Services
University of Petroleum And Energy Studies
Dehrdaun05-2020
Commerce -
Holy Cross
Bhopal12.2017
Skills
- Team Leadership & Staff Management
- Inventory & Operations Management
- Sales Strategy & Customer Service
- Store Visual Merchandising
- Problem-Solving & Decision-Making
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data Analysis
Accomplishments
- State level Tekwondo Winner, 05/15
- Event Coordinator, 06/22
- Digital Marketing Member, 06/22
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Store Manager
BlueStone Jewellery
01.2023 - Current
Credit Analyst
AU Small Finance Bank (Internship)
05.2022 - 07.2022
Marketing Executive
Sparsa Digital Pvt Ltd
01.2020 - 09.2020
MBA - Banking, Financial Services & Insurance
Symbiosis University of Applied Sciences
BBA - Financial Analysis and Services
University of Petroleum And Energy Studies
Commerce -
Holy Cross
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