Dynamic quality management professional with extensive experience of 10 years , adept at developing and implementing QMS strategies. Proven track record in enhancing quality standards and driving continuous improvements. Skilled in ISO compliance and customer complaint handling, with a strong focus on achieving quality objectives and fostering team collaboration. I have demonstrated expertise in IATF 16949:2016, ISO 9001:2015, internal and external audits, supplier quality, PPAP documentation, and ESG/sustainability assessments. Proficient in handling high-profile customers such as VOLVO, M&M, Tata Motors, UD Trucks, VECV, Ashok Leyland, Cummins Inc., and ISUZU.