Motivated to engage in a challenging role with a forward-thinking organization, applying 9 years of experience as Underwriter Assistant in insurance field.
Overview
9
9
years of professional experience
Work History
Assistant Underwriter
Accenture
Bengaluru
04.2024 - Current
Provide end-to-end underwriting support for a portfolio of various clients in AIG’s Retail and Wholesale business.
Assist underwriters with submissions, bookings, policy issuance, renewal preparation, mid-term adjustments, lapse cancellations, and audits.
Maintain both new and existing books of business, ensuring all documentation is complete, accurate, and up to date.
Conduct detailed policy reviews to identify coverage gaps and recommend appropriate endorsements or adjustments.
Review new business applications to ensure compliance with underwriting guidelines.
Coordinate with brokers to gather mandatory information for booking accounts, especially during month-end closings.
Manage submission intake using purpose-built tools and systems to ensure timely progression through the underwriting lifecycle.
Prepare base rating files and ensure accurate data entry of all risk details into underwriting systems.
Perform quality checks on peer submissions to maintain high levels of accuracy and compliance.
Support quoting, servicing, and underwriting of allocated accounts within delegated authority limits.
Collaborate with Claims to review complex claims and monitor developments impacting account profitability.
Foster strong client and broker relationships by understanding market dynamics and client-specific risk needs.
Played a key role in launching a pilot project team—closely coordinated with underwriters, helped establish processes, and led team support efforts.
Senior Process Analyst
Gallagher Operations and Services Pvt Ltd
Pune
02.2016 - 01.2024
Processed insurance policies across multiple carrier platforms using underwriting source documents such as applications, quotes, rating sheets, and binders for LOBs, including Transport, Property, Casualty, Healthcare, and Excess Coverage..
Issued and processed endorsements for various lines, ensuring accurate dispatch to retail agents, branches, and carriers, along with premium invoices.
Coordinated with underwriters to resolve discrepancies in policy details, premiums, and documentation, ensuring timely and accurate issuance.
Audited previously processed endorsements, implemented corrections where necessary, and reviewed insureds’ policies to prepare checklists and notify relevant branches.
Mentored and trained new team members, developed process-specific training modules, and conducted monthly PKT (Process Knowledge Test) assessments to enhance domain knowledge and quality.
Prepared weekly and monthly production and hold reports for senior management across various branches and binding/brokerage units (including IQR/high premium accounts).
Processed PPS and RQBI carrier policies while actively contributing to pilot projects like Endorsements, with a focus on quality and compliance.
Initiated and implemented 15+ Kaizens aimed at improving process efficiency, accuracy, and overall quality of service.
Collaborated cross-functionally with departments involved in the policy lifecycle (issuance, renewals, submissions), proactively ensuring issue resolution without impacting deadlines.
Education
Master of Business Administration (MBA) - Finance
Savitribai Phule Pune University
Pune, India
01.2015
Skills
Risk assessment and management
Insurance underwriting and drafting
Document and policy review
Auditing and compliance
Languages
English Hindi Marathi Konkani
Awards
Received Kaizenator Award for introducing High-Impact Kaizen
Received Ingenious Award for getting cross-trained to different teams.
Received Star Of The Month Award for dedication and 100% quality and productivity.
Received WOW Winner Award for my accomplishments and contributions in GSC team.
Received Process of the year Award to the team for maintaining 100% quality and productivity.
Personal Information
Date of Birth: 02/09/93 Gender: Female Nationality: Indian Marital Status: Married
Disclaimer
I hereby declare that the above information furnished by me is true to best of my knowledge and belief.