SHRUTI J S
Bengaluru
Summary
Adaptable junior assistant with expertise in cash handling and customer onboarding. Recognized for strong problem-solving skills and commitment to enhancing client experiences, ready to support financial operations with efficiency and precision.
Overview
2
2
years of professional experience
Work History
Junior Assistant
St. Milagres Credit Souhardha Coop. Ltd.
hangal
07.2017 - 11.2019
- Assisted in processing loan applications and verifying customer information.
- Maintained organized filing systems for client records and essential documents.
- Reviewed and approved vendor invoices.
- Supported customer service team by addressing client inquiries and concerns.
- Resolved customer complaints regarding sales and service.
- Balanced daily financial transactions using appropriate methods according to established procedures.
- Handled cash and electronic payments, ensuring secure transaction procedures were followed.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Education
Bachelor of Commerce - Accounting And Finance
SB Jobin College, Akki Alur
06-2019
Skills
- Loan processing
- Customer onboarding
- Cash handling
- Multitasking and organization
- Customer relationship management
- Problem-solving
- Customer Query Handling
- Self motivation
- Goal setting
- Teamwork and collaboration
Languages
English
Upper Intermediate (B2)
B2
kannada
Native
Native
Timeline
Junior Assistant
St. Milagres Credit Souhardha Coop. Ltd.
07.2017 - 11.2019
Bachelor of Commerce - Accounting And Finance
SB Jobin College, Akki Alur