Shrutika Lalwani
Summary
E2E Solution Architect with a proven track record at Tech Mahindra, adept at driving requirement analysis and delivering high-level system architecture. Skilled in OSS/BSS and TMF-compliance APIs, I excel in cross-functional collaboration and mentoring, ensuring design integrity and successful project implementations. Passionate about transforming business needs into effective technical solutions.
Overview
11
11
years of professional experience
Work History
Solution Architect
Tech Mahindra
Pune
12.2022 - Current
- Spearheaded requirement elicitation for both functional and non-functional aspects through close collaboration with business stakeholders.
- Performed comprehensive requirement analysis and feasibility studies to evaluate product capabilities and technical constraints.
- Delivered high-level System Architecture Documents (SAD) and reviewed low-level design artifacts (AID, IFS) developed by component teams, ensuring alignment with the overall architecture.
- Assessed transition and in-flight order impacts during the design phase, incorporating necessary enhancements into the design.
- Prepared DAB (Design Authority Board) and AGB (Architecture Governance Board) documentation in coordination with Enterprise, Tribe, and Domain Architects.
- Resolved design gaps identified during testing by updating and revalidating the impacted design components.
- Partnered with the migration team to deliver end-to-end solutions, addressing design implications across affected migration areas.
- Actively contributing to the RAITT Transformation Project by coordinating with cross-functional teams to assess design impacts and facilitate seamless implementation across legacy systems.
- Focus areas include Billing (Lean Billing – Compax), CCS (Matrix), Hansen-OM, Hansen-EPC, and CPQ under the U2P (Usage to Payment) tribe.
- Provide mentorship and guidance to team members on existing and upcoming designs, promoting knowledge sharing and maintaining design integrity.
Associate Solution Architect
Mavenir
Bangalore
11.2021 - 12.2022
- Responsible for Requirement gathering from stakeholders across different business teams.
- Performed Requirement Analysis & Feasibility Studies on product functionalities.
- Developed/Designed HLD, LLD, and FSD documents.
- Deriving Test Cases to ensure business requirements are met.
Tech Lead
Sterlite
Ahmedabad
01.2014 - 11.2021
- Responsible for requirement elicitation (functional/non-functional) with different business stakeholders.
- Requirement Analysis and Feasibility Study with respect to product functionalities of CRM, Product Catalog, Provisioning, PCRF, and Online Charging System.
- Designing the workflow of the L2C business process for service fulfillment of the FTTx network, from CRM to network provisioning.
- Identifying the customization required for the existing products, and coordinating or developing with appropriate user stories.
- Involved in sprint planning for Agile product delivery.
- Interacting with different internal teams, such as the Network team, System team, and Solution Architects, to identify integration points between various systems.
- Acting as a point of contact for the development team to translate business requirements into technical solutions.
- Responsible for product modeling (Sterlite’s dUPC) based on the understanding of the service catalog and TMF.
- Derivation of test cases to ensure they cover the business requirements.
- Conducting and managing UAT, and its sign-off.
- Involved in customer calls to understand the solutions developed, and place integrations accordingly.
- Identifying the project-level customization (Java Development) required to suffice the solution delivery of various documents, such as HLD, BRS, and FSD, etc.
- Defining and deriving various BI reports to analyze the business operations.
- Involved in UI/UX design to cater to the business processes.
- Act as a point of contact for any design-related issues, queries, or concerns during the implementation of the project, and post go-live.
- I had given multiple client demos and internal training.
- Acted as SME for many projects.
Education
M.Sc.IT -
KSV University
Gandhinagar01.2014
BCA -
Saurashtra University
Rajkot01.2012
Skills
- OSS/BSS
- Product Catalog
- Work Order Management
- Billing Engines
- Rating/Charging
- Inventory
- NMS/EMS
- Gateways
- Mediation
- RADIUS
- DIAMETER
- COPS
- RESTful APIs
- Gathering and Analyzing Requirements
- Creating SRS
- FSD
- HLD
- Deriving Test Cases
- SAP
- Tableau
- EA Sparx
- Visio
- SOAP UI
- POSTMAN
- JIRA
- Confluence
- Git
- Core Java
- SOAP APIs
- REST APIs
- Linux
- Load Balancing
- Oracle 11g database
- Failover
- Apache Tomcat
- PL/SQL
Projects
- RAITT - Transformation, Tef-Germany, E2E Solution Architect - Involved in the design of U2P (OM, CCS, Billing, Numerix, Payment), preparing the HLD - SAD, and reviewing/signing off the LLD – AID
- 1&1, Germany, Solution Architect, involved in the designing of OCS, preparing the LLD and HLD.
- GTPL, India, Integration Engineer, responsible for the configuration and integration of the entire OSS and PM stack, integrated the STL system with HUAWEI and ALCATEL systems, involved in POC, UAT, and Go-LIVE, with logs, troubleshooting at various stages of the project, identifying the RCA of the issue, and interacting with the appropriate stakeholders for issue resolution, possessing sound knowledge of protocols such as RADIUS, DIAMETER (Gx, Gy, and Sy Interface), and SNMP along with its respective RFCs, provided solution training after support handover;
- Aircel, India, Customization Development and Delivery, identifying the customization required to suffice the solution for reports, defining and deriving various BI reports to analyze the business operations (Tableau);
- Yes Telecom, Malaysia, Customization Development and Delivery, delivered the project-specific development in the LIVE project
Recognition
- Standing Ovation Award for outstanding efforts and dedication in solution design.
- Received a Spot Award for effectively managing multiple projects simultaneously.
- Certificate of Appreciation: Excellent Solution Delivery for MTN
Accomplishments
· Standing Ovation Award for outstanding efforts and dedication in solution design.
· Received a Spot Award for effectively managing multiple projects simultaneously.
· Certificate of Appreciation: Excellent Solution Delivery for MTN
Timeline
Solution Architect
Tech Mahindra
12.2022 - Current
Associate Solution Architect
Mavenir
11.2021 - 12.2022
Tech Lead
Sterlite
01.2014 - 11.2021
M.Sc.IT -
KSV University
BCA -
Saurashtra University
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