Overview
Work History
Education
Skills
Languages
Core qualification
Personal Information
Hobbies and Interests
Certification
Timeline
Generic

Shruti Mihir Ravani

Mumbai

Overview

16
16
years of professional experience
1
1
Certification

Work History

Air Travel Consultant

K.B. International Travels and K.B. Trade Link
06.2008 - 08.2019
  • Managed air travel bookings and arrangements for clients.

Air Travel Consultant

Global Insurance Brokers Pvt. Ltd. (formerly AON Global Insurance Brokers Pvt. Ltd.)
08.2013 - 09.2019
  • Sole in-house Air Travel Consultant for 12 branches
  • Handled Overseas Travel Insurance and claim settlement
  • Served as the single point of contact for all air travel-related queries
  • Trained and guided employees on vendor and credit card invoice settlement through the Travel and Expense system
  • Maintained MIS and detailed air travel expense reports; submitted to Finance for weekly payment settlement
  • Assisted finance team in formulating air travel policy and streamlining processes
  • Formulated and maintained approval mechanisms for exceptional travel scenarios and identified economical travel options
  • Assisted the finance team with exit/FNF settlement formalities of employees
  • Updated records of all trips in the company's TnE system.

Customer Support Executive

Xcel Logisolutions Pvt.Ltd.
05.2022 - 07.2022
  • Maintenance of Minutes for daily meetings
  • Assisting the sales team in promoting company's produ ts and services
  • Identify and bid potential new export and import shipment from opportunities
  • Managing existing customer's domestic and Overseas shipment from initiation to delivery
  • Maintaining Detailed cost records for each consignment
  • Follow up on pending payments and ensure timely collection.
  • Delivering comprehensive end-to-end consignment solutions to the organization.

Sole owner

Shruti Ravani Hand Crafted Jewellery
08.2022 - Current
  • Responsible for the design, creation, and curation of handcrafted demi-finished jewellery
  • Brand promotion, marketing, and sales
  • Effectively market and sell jewellery products through various channels, including social media and e-commerce platforms
  • Proud to have successfully expanded our customer base internationally, achieving sales in the USA, UK, and Europe from our first year of operation.

Education

Master of Arts - Economics

SNDT University
Mumbai, India

Bachelor of Arts - Economics

Ramnarain Ruia College
Mumbai, India
05.2008

H.S.C -

Ramnivas Ruia College
Mumbai, India
05.2005

Skills

  • Customer Relations
  • Small business operations
  • Verbal and written communication
  • Client Service

Languages

English
Hindi
Gujarati
Marathi

Core qualification

  • Service Quality enhancement
  • MIS Reporting
  • Policy formulation
  • Technical Support
  • Effective Communication
  • Customer Service
  • Entrepreneurship

Personal Information

Age: 36

Hobbies and Interests

  • Reading (Fiction)
  • Yoga
  • Jewellery making


Certification


Completed the IATA/UFTAA FOUNDATION & EBT course (correspondence) from the International Air Transport Association, Training and Development Institute, Montreal, Canada in 2011


Completed Licentiate from Insurance Institute of India in 2018


Diploma in Jewellery Designs Indian institute from Gems and Jewellery 2021


Timeline

Sole owner

Shruti Ravani Hand Crafted Jewellery
08.2022 - Current

Customer Support Executive

Xcel Logisolutions Pvt.Ltd.
05.2022 - 07.2022

Air Travel Consultant

Global Insurance Brokers Pvt. Ltd. (formerly AON Global Insurance Brokers Pvt. Ltd.)
08.2013 - 09.2019

Air Travel Consultant

K.B. International Travels and K.B. Trade Link
06.2008 - 08.2019

Master of Arts - Economics

SNDT University

Bachelor of Arts - Economics

Ramnarain Ruia College

H.S.C -

Ramnivas Ruia College


Completed the IATA/UFTAA FOUNDATION & EBT course (correspondence) from the International Air Transport Association, Training and Development Institute, Montreal, Canada in 2011


Completed Licentiate from Insurance Institute of India in 2018


Diploma in Jewellery Designs Indian institute from Gems and Jewellery 2021


Similar Profiles

CREATE PROFILE
Shruti Mihir Ravani