
Results-focused Academic Counselor with an MBA in Marketing and experience in guiding students and parents through academic program selection. Adept at clear communication, need-based guidance, and structured follow-ups. Known for maintaining accurate CRM records and delivering consistent student support in a professional EdTech environment.
• Managed student counselling and course sales for competitive and academic programs.
• Converted high-intent leads through effective communication and need-based pitching.
• Maintained consistent follow-ups to maximize enrollment conversions.
• Worked on daily call targets, talk time and conversion metrics.
• Ensured proper documentation and CRM updates post-enrollment.
Academic & Career Counseling
Student and Parent Relationship Management
Course Advisory & Enrollment Support
Professional Communication Skills
CRM Handling & Documentation
Query Resolution & Follow-ups
Time Management & Work Prioritization
Problem-Solving Ability
• Successfully supported students and parents in academic counseling and program enrollment.
• Maintained accurate and up-to-date CRM records, ensuring smooth tracking of leads and student data.
• Demonstrated strong communication skills while handling student queries and follow-ups.
• Contributed to consistent enrollment outcomes through structured and timely follow-up processes.