Ansys,AutoCAD,ProE,C,C,CFD,SABRE,DCS,AMADEUS,WORLD TRACER,Ms office etc,,
SHUAIB ROOMY
Lead Cabin Crew
Chennai
Summary
Dynamic Lead Cabin Crew with over a decade of aviation industry experience, including a pivotal role at Airindia Express and a foundational year with Airindia Sats. Specializes in relationship management and safety protocols, boasting a proven track record in enhancing team efficiency and guest satisfaction. Expert in emergency response and interpersonal communications, consistently exceeding employer expectations.
Overview
8
8
years of professional experience
9
9
Certifications
Work History
Lead Cabin Crew Executive
Airindia Express Ltd
Chennai
05.2016 - Current
One year of experience as a customer service executive with Airindia Sats in the year 2014.
Dedicated for Emirates at T3 IGI airport Delhi
Two years of experience with jet airways as a senior duty officer at IGI terminal T3 Delhi airport 2015-2016
Currently working with air india express as a lead Cabin crew for eight years 2016 to present.
Education
B.tech - Aeronautical Engineering
B S Abdur Rahman University
Vandalur ChennaiBachelor Of Commerce - Commerce
University of Madras Institute of Distance Edu
Chennai05.2013
Skills
AutoCAD
Pro E
Ansys
CFD
Relationship Management
Cabin searches
Safety standards and protocols
Meetings
Training and mentoring
Administrative tasks
Team Building
Schedule Management
Guest services
Infant AED and CPR
Ramp service
Preflight briefings
Cleanliness and sanitation
Verbal and written communication
Emergency Response
Equipment monitoring
Equipment operation
Radio etiquette
Company policy adherence
Employee interaction
Emergency care
Hospitality service expertise
Interpersonal communications
Additional Information
Languages known: Tamil,Hindi,English,Urdu,Arabic,Malayalam
Hobbies/Interests: Swimming,Table tennis,Music,Reading books,Art.
Software
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Urdu
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Malayalam
Intermediate (B1)
Certification
State level table tennis player
Interests
Swimming,singing,dance,bikes,sketch,movies,books,profiling,music,football,table tennis and cricket
Timeline
Appreciation letter
07-2023
Outstanding customer service
09-2019
Lead Cabin Crew Executive
Airindia Express Ltd
05.2016 - Current
Outstanding customer sevice
12-2014
Joint secretary for national level symposium Jetscreech 2014
03-2014
Business English certificate A+
10-2013
State level table tennis player
08-2013
Award for a project
08-2013
ISTD coordinator
04-2013
Participated in national level science fair OMIEAT
09-2011
B.tech - Aeronautical Engineering
B S Abdur Rahman University
Bachelor Of Commerce - Commerce
University of Madras Institute of Distance Edu