Senior Analyst
- Led the development and integration of the accounts section in the Account Home web application, increasing customer engagement by 22%.
Optimized front-end and back-end performance using Spring Boot, Angular, and Cypress, reducing load times by 30%. - Redesigned the homepage UI by developing whole new application with Mono-repo and Micro-front-end architecture, improving usability and reducing navigation-related issues, resulting in a 12% improvement in Customer Effort Score (CES).
- Collaborated with cross-functional teams to ensure technical feasibility and on-time delivery of new features.
- Actively participated in CSR programs, training college students and contributing to office events.