Summary
Overview
Work History
Education
Skills
Work Availability
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Timeline
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Shubham Kumar

Shubham Kumar

SRE
Bangalore

Summary

Motivated professional with leadership proficiency. Experienced SRE/DevOps professional with 6.5 years of proven expertise in building and maintaining scalable, high-performance infrastructure. Proficient in Kubernetes, cloud technologies, Linux, CI/CD pipelines, automation, and incident response. Committed to optimizing operations for maximum efficiency and reliability.

Overview

7
7
years of professional experience
2
2
Languages
6
6
years of post-secondary education

Work History

Customer Reliability Engineer

Astronomer
Hyderabad
08.2021 - Current
  • Writing and installing helm charts to install Airflow/Astronomer Software in Managed Kubernetes like EKS, AKS, and GKE.
  • Wrote Terraform to install the complete Astronomer Software and managed Kubernetes in clouds like AWS, Azure, and GCP.
  • Proven experience driving service improvement through effective measurement using SLA.
  • Solving PR based on the existing bugs and feature requests and contributing to the Product.
  • Troubleshooting and replicating Infra-related production issues raised by 200+ customers across the globe using Astronomer Enterprise and Astro product which allows Airflow to deploy and run to automate the data pipeline using dags within AKS/EKS/GKE clusters. Help Customers integrate with Kubernetes and Airflow.
  • Monitoring managed clusters with tools like – Grafana, Kibana, ElasticsSearch, Prometheus, Auth0, Chronosphere and Splunk.
  • Debug issues within the clusters based on the received alerts through Pagerduty. Assisting in setting up custom configurations such as login, and log management tools - Elastic Search, Okta, Grafana, Prometheus, and Splunk.

Sr. Networking Engineer ( Team Lead)

Contec-Global Limited
Noida
03.2020 - 08.2021
  • Maintained a 100% uptime, security and, automation of AWS production, staging, and development environments, Directed team to work on services like EC2, EKS, ECS IAM, WAF, VPC, RDS, S3, Route 53, Auto scaling. SNS, System Manager, Elasticache, Cloudtrail, Cloudwatch, CloudFormation, Redshift, Guarduty efficiently.
  • Led the IT Team to create the best infrastructure and architecture design to get the best performance, availability, and SLA possible. We are migrating the existing classic infra to the Kubernetes and Docker with the help of ansible and terraform with the complete automation of the everything.
  • Supervised all core and crucial components very efficiently like- NGINX, AD, Nagios, VPN, VOIP, and Load Balancer. Created the policies and harden the infrastructure security to compliant PCI-DSS certification under my leadership. Managed 50+ Linux and Windows servers including their Installation, configuration, Hardening, and Troubleshooting. Added SSO and MFA in every service to ensure 100% user data security.
  • Supervised Local Datacenter, Network Infrastructure, Firewall, Workstation Security, and VPN connectivity between all the offices.
  • Installed and configured cloud antivirus and FIM server to ensure the security of all the servers and notify us of any suspicious activity.
  • Designed very optimized AWS Cloudwatch dashboards to monitor all the servers, VPNs, Redshift Nodes, Production Databases, and other critical Services with the alarms to send emails if anything goes wrong.
  • Composed an efficient bash script to manage and archive older application logs by collecting them every week and transfer to AWS S3 with a lifecycle rule to move all those to S3 Glacier after one month.
  • Issued and managed the DNS, SSL Certificates, and hosted the Websites with AWS load balancer and multiple EC2 instances with the best antivirus and security plugins for best load management, security, and 100% uptime.

IT Administrator

Logic Eastern Ind Pvt ltd
Noida
03.2018 - 03.2020
  • Managed Complete AWS Infrastructure, Including services like EC2, VPC, RDS, Load Balancer, WAF, Cloudwatch, Redshift, etc. Created and configured multiple servers like- Linux Server, Windows Server, CAS server, Mail server, VMware ESXi, SVN Server, VOIP Server, OTT Server, Radius Server, SMS Server, and NAS Server.
  • Built a complete networking infrastructure including Firewalls, Routers, Servers, Load Balancers, and Switches in many offices and client sites.
  • Responsibly managed local Data center consists of 150 Servers, 40 Virtual Machines(VMware ESXi) & 50 PCs.
  • Written many shell scripts to Enforce security on all the servers, transfer database backup of all the physical servers to the cloud, and automated most of the IT tasks. Created kickstart scripts to automate the installation process of the physical servers.
  • Created RAID of all the storage in the datacenter to recover the data in the case of HDD or SSD

Service Engineer of System & Network

Core Technology
Patna
07.2014 - 07.2015
  • Managing servers, systems and networks.
  • Installed and configured network and Linux in servers & Desktops.
  • Configured Mail, DNS, DHCP, and domain services.
  • Oversaw Infrastructure, including LAN, WAN, and VPN.
  • Installed and configured various services like AD, DNS, DHCP, NFS, Apache Web Server, Samba, and SSH.



Education

B-Tech - Computer Science

Chandigarh Engineering College
Chandigarh
08.2015 - 08.2018

Diploma - ECE

SBS Polytechnic College
Tarn Taran
06.2011 - 04.2014

Skills

    Cloud- AWS, Azure, GCP, Openshift

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Work Availability

monday
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Quote

Do what needs to be done, when it needs to be done the best way it can be done, and do it that way every time.
Bobby Knight

Timeline

Customer Reliability Engineer

Astronomer
08.2021 - Current

Sr. Networking Engineer ( Team Lead)

Contec-Global Limited
03.2020 - 08.2021

IT Administrator

Logic Eastern Ind Pvt ltd
03.2018 - 03.2020

B-Tech - Computer Science

Chandigarh Engineering College
08.2015 - 08.2018

Service Engineer of System & Network

Core Technology
07.2014 - 07.2015

Diploma - ECE

SBS Polytechnic College
06.2011 - 04.2014

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Shubham KumarSRE