Summary
Overview
Work History
Education
Skills
Core competency
Personal Information
Timeline
Generic

Shubh Sharma

Backend Operations
Una,Himachal Pradesh

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.

Overview

14
14
years of professional experience
2007
2007
years of post-secondary education
2
2
Languages

Work History

Coordinating Manager

Lovely Steels
Batala
04.2023 - Current
  • Safeguarded compliance with industry regulations by staying current on updates and disseminating relevant information to team members accordingly.
  • Optimized resource allocation by developing comprehensive schedules and monitoring progress to ensure adherence to deadlines.
  • Established strong partnerships with external stakeholders including clients, vendors, and regulatory agencies for successful project outcomes.
  • Implemented risk management strategies for mitigating potential obstacles in projects while maintaining focus on core objectives.
  • Managed cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
  • Evaluated employee performance regularly to identify areas of improvement and provide targeted support for professional development opportunities.

Backend Manager

Mehendru Associate (CA)
Jalandhar
02.2013 - 03.2015
  • Improved backend operations by streamlining processes and implementing efficient systems.
  • Coordinated logistics planning, optimizing supply chain efficiency and minimizing delays in product delivery.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Improved communication flow by establishing daily briefing for front desk and administrative staff.
  • Maintained strict confidentiality of sensitive information, upholding privacy standards.
  • Organized and maintained files and records to ensure up-to-date documentation.

Operations Manager

Rudra Verification
Jalandhar
08.2010 - 01.2013
  • Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes.
  • Championed change management efforts, fostering a culture of adaptability among team members as technology evolved rapidly.
  • Improved system efficiency by implementing new MIS solutions and streamlining processes.

Education

Graduation - B.A

H. P. University

10+2 - undefined

H. P Board

10th - undefined

H. P Board

Skills

Proficiency in Computer

Teamwork

Microsoft Excel

Report generation

Customer service

Cash handling

File management

Time management

Office organization

Core competency

  • Communication.
  • Leadership.
  • Time management.
  • Adaptability.
  • Teamwork.
  • Customer service.

Personal Information

  • Date of Birth: 01/04/86
  • Nationality: Indian
  • Marital Status: Married

Timeline

Coordinating Manager

Lovely Steels
04.2023 - Current

Backend Manager

Mehendru Associate (CA)
02.2013 - 03.2015

Operations Manager

Rudra Verification
08.2010 - 01.2013

10+2 - undefined

H. P Board

10th - undefined

H. P Board

Graduation - B.A

H. P. University

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Shubh SharmaBackend Operations