Summary
Overview
Work History
Education
Skills
Academic Projects
Languages
Hobbies and Interests
Timeline
Hi, I’m

Shubha Shet

Bangalore
Shubha Shet

Summary

Recent Master of Computer Applications (MCA) graduate with comprehensive knowledge in data analysis, and database management. Equipped with hands-on experience in programming, data manipulation, and system design through academic projects. Adept at leveraging technical skills to solve complex problems and deliver high-quality solutions.

Overview

1
year of professional experience

Work History

Unisys Pvt Ltd
Bangalore

Service Desk Associate
04.2023 - 10.2023

Job overview

  • Delivered system support for Unilever by troubleshooting technical issues, managing user access, and following up on tickets to ensure timely resolution for end users across the region
  • Assisted with the installation and configuration of hardware and software products for customers.
  • Recognized by management for providing exceptional customer service.

Education

Mangalore University
Mangalore

Masters of computer applications
11.2021

University Overview

Percentage: 77.85%

St.Agnes College
Mangalore

Bachelor of computer applications
08.2018

University Overview

Percentage: 73.56%

Ladyhill Girls PU College
Mangalore

Pre-university college
05.2014

University Overview

Percentage: 86.83%

Panchagani International School
Pune, Maharashtra

SSLC
05.2013

University Overview

Percentage: 76.60%

Skills

  • SQL database
  • Python Basics
  • Operating Systems
  • Windows
  • Linux
  • Proficiency in MS Office Products
  • Excellent communication skills
  • Critical Thinking
  • Project management

Academic Projects

FACE DETECTION AND FACE RECOGNITION USING CLASSIFIERS-  Constructed a face detection algorithm that processed images in real-time, reducing identification time by 50%, leading to a more efficient customer service experience and quicker response times for inquiries.
COLLEGE VOTING SYSTEM- An election system where students can vote candidates only once with unique user-id and password, Admin will be able to manage overall records and publish results accordingly.

Languages

  • English
  • Kannada
  • Hindi

Hobbies and Interests

  • Yoga
  • Gardening
  • Photography

Timeline

Service Desk Associate

Unisys Pvt Ltd
04.2023 - 10.2023

Mangalore University

Masters of computer applications

St.Agnes College

Bachelor of computer applications

Ladyhill Girls PU College

Pre-university college

Panchagani International School

SSLC

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Shubha Shet