Shubha Sriram
Mumbai
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
31
31
years of professional experience
Work History
Personal Financial Advisor
EdelweissTokioLife
Mumbai
09.2018 - Current
- Recommended appropriate life insurance policies tailored to each client's needs.
- Worked closely with clients to develop a comprehensive financial plan for meeting their individual needs.
- Ensured efficient client onboarding by accuracy of documents and checking KYC online.
- Researched current economic trends and developments in the industry to stay abreast of the latest information and regulations.
- Evaluated existing insurance policies to determine if they were adequate for providing protection against potential risks.
- Advised clients on how to manage their finances more effectively through budgeting techniques.
- Established payment plans, allowing individuals to make monthly payments for services.
- Developed customized financial plans to meet clients' short-term and long-term goals.
- Educated clients about different types of investments available in order to help them make informed decisions.
- Researched financial markets and products to identify appropriate solutions for clients.
- Attended conferences and workshops related to personal finance topics in order stay abreast of industry developments.
- Reviewed clients' progress towards meeting their financial goals regularly and made adjustments as needed.
- Identified new sources of revenue by introducing additional services or products to existing clients.
- Participated in business development activities such as networking events or marketing initiatives aimed at attracting new customers.
- Advised clients on how to best utilize available resources such as insurance policies and pension plans.
- Created personalized investment plans for clients based on their individual goals and risk tolerance.
Personal Financial Advisor
Religare Health Insurance Limited
Mumbai
09.2018 - Current
- Assessed accounts to determine insurance coverage and self-pay options.
- Conducted regular reviews of clients' accounts to ensure performance is meeting expectations.
- Provided advice on investments, insurance coverage, retirement planning, estate planning, tax planning and other financial topics.
- Advised clients on how to manage their finances more effectively through budgeting techniques.
- Educated clients about different types of investments available in order to help them make informed decisions.
- Worked closely with clients to develop a comprehensive financial plan for meeting their individual needs.
- Conducted outbound collection calls to gather payment on open balances.
- Established payment plans, allowing individuals to make monthly payments for services.
- Explained insurance processes, plan benefits and balance details to patients.
- Monitored changes in the financial markets and evaluated new products or services that could benefit clients.
- Participated in continuing education courses in order to keep up-to-date on the latest laws and regulations governing personal finance advisors.
- Researched current economic trends and developments in the industry to stay abreast of the latest information and regulations.
- Answered incoming patient phone calls and responded to voicemails to answer financial services questions.
- Resolved disputes by contacting insurance companies on behalf of patients.
- Developed customized financial plans to meet clients' short-term and long-term goals.
- Evaluated existing insurance policies to determine if they were adequate for providing protection against potential risks.
- Developed long-term relationships with clients through regular communication and follow-up.
- Created personalized investment plans for clients based on their individual goals and risk tolerance.
- Performed due diligence research on potential investments prior to recommending them to clients.
- Answered clients' questions about purposes and details of financial plans and strategies.
- Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
- Informed clients about tax benefits, government rebates or other financial benefits to save clients money.
- Coordinated and participated in group presentations on financial services to attract new clients.
- Exuded professional expertise and resourcefulness to gain trust and confidence of clients, vendors and other professionals.
- Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
Business Network International Member
BNI Vision
Mumbai
09.2018 - 04.2020
- Analyzed customer needs and preferences to develop tailored solutions for each individual market.
- Planned and implemented business development activities in Mumbai.
- Developed relationships with potential clients to gain momentum for account development opportunities.
- Developed growth plans by identifying key clients, key targets and priority service lines.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Liaised with high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.
Retail Sales of India's Largest Private Bank
ICICI BANK
Chennai
09.1995 - 06.2002
- Helped customers by answering questions and locating merchandise.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Responded promptly to customer inquiries regarding account balances, transactions history and other related information.
- Worked closely with branch managers to ensure efficient operations of assigned branches.
- Researched competitive banking products offered by other institutions and recommended changes when appropriate.
- Maintained up-to-date knowledge of all bank products including interest rates, fees, terms and conditions and promotional offers.
- Collaborated with colleagues from different departments such as marketing or operations on projects aimed at improving customer service experience.
- Assisted customers in setting up online accounts so they could access their accounts remotely.
- Performed portfolio reviews for existing clients to ensure portfolios remained consistent with their individual objectives.
- Modified, opened and closed customer accounts.
- Ensured compliance with all relevant laws and regulations pertaining to private banking activities.
- Advised customers on bank products, services and financial planning options.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Processed customer requests for withdrawals or transfers from existing accounts.
- Participated in training and mentoring of new associates, assisting with onboarding .
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
- Resolved discrepancies concerning customers' accounts, improving client satisfaction.
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Built long-term relationships with customers by providing personalized service and support.
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
- Addressed inquiries from clients and department team members.
Education
Post Graduate Diploma in Marketing And Sales - Marketing And Sales
Bhavans Rajaji College of Communication
Mylapore, Chennai05.1994
Bachelor of Arts - Sociology
Stella Maris College, Chennai.
Cathedral Road, Chennai.05.1993
Completed Higher Secondary School Examination - Physics, Chemistry, Maths, Computer Science
Adarsh Vidyalaya Matriculation Higher Secondary
Chennai05.1990
Skills
- Retirement Planning
- Sales Transactions for Bank, Insurance sector
- Educational Planning
- Investment planning in insurance
- Handled General Insurance clients too, mainly automobile insurance- new clients and renewals
- Branch Retail Sales(Banking)
- Cash teller transactions handling upto 600 customers or more on Mondays and salary days
- Cash Collection from RBI for Bank
- ATM cash refilling in various centres across Chennai
- KYC transactions for account opening
- Maintenance of chequebooks and passbooks for various customers Got a good audit remark for this
- Prospecting
- Proposals and Presentations
- Business Development
- Verbal and Written Communication
- Attention to Detail
- Financial Goal Planning
- Investment Opportunity Identification
- Client Recruiting and Retention
- Customer Expectations Management
- Investment Guidance
- Customer Complaint Resolution
- Advising on Investments
- Planning for Retirement
- Making Insurance Decisions
- Customer Referrals
- Honest and Dependable
- Service Oriented
Languages
English
Advanced
C1
Hindi
Advanced
C1
Marathi
Beginner
A1
Kannada
Beginner
A1
Telugu
Proficient
C2
French
Beginner
A1
Tamil
Upper Intermediate
B2
Timeline
Personal Financial Advisor
EdelweissTokioLife
09.2018 - Current
Personal Financial Advisor
Religare Health Insurance Limited
09.2018 - Current
Business Network International Member
BNI Vision
09.2018 - 04.2020
Retail Sales of India's Largest Private Bank
ICICI BANK
09.1995 - 06.2002
Post Graduate Diploma in Marketing And Sales - Marketing And Sales
Bhavans Rajaji College of Communication
Bachelor of Arts - Sociology
Stella Maris College, Chennai.
Completed Higher Secondary School Examination - Physics, Chemistry, Maths, Computer Science
Adarsh Vidyalaya Matriculation Higher Secondary