Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Roles And Responsibilities
Timeline
Generic

Shubhakara K. Shetty

Bangalore

Summary

Store Manager with expertise in inventory management and team development. Proven track record of enhancing operational efficiency and driving productivity. Focused on delivering outstanding customer service and cultivating a high-performing team environment.

Overview

12
12
years of professional experience

Work History

Store Manager

Blinkit
01.2022 - 08.2025
  • Oversaw daily store operations to ensure efficient functionality.
  • Developed and implemented operational procedures to optimize workflow and enhance productivity.
  • Conducted regular inventory audits to maintain accurate stock levels.
  • Utilized advanced inventory management systems for real-time tracking of stock and expiration dates.
  • Managed store staff scheduling to ensure optimal labor coverage.
  • Provided leadership and training, conducting performance evaluations to foster high team performance.
  • Ensured consistent adherence to exceptional customer service standards.
  • Addressed customer inquiries and concerns promptly to improve satisfaction.

Store Manager

Zippee
02.2023 - 12.2023
  • Complete Store Operations: Oversee all aspects of daily store operations to ensure efficient functioning.
  • Develop and implement operational procedures to optimize workflow and maximize productivity.
  • Inventory Management: Conduct regular inventory checks and audits to maintain accurate stock levels.
  • Utilize advanced inventory management systems to track stock levels, expiration dates, and product movements in real-time.
  • Workforce Management: Manage and schedule store staff to ensure adequate coverage and optimize labor efficiency.
  • Provide leadership, training, and performance evaluations to foster a high-performing team environment.
  • Customer Service Excellence: Ensure exceptional customer service standards are upheld consistently.
  • Address customer inquiries, concerns, and feedback promptly and professionally to enhance customer satisfaction.

Senior Operation Executive

Udaan.in
09.2018 - 12.2021
  • Managed loading operations for 10 to 12 vehicles daily according to Manifest Sheet.
  • Ensured accurate loading without missing items or orders.
  • Conducted customer and driver follow-ups to maintain service quality.
  • Handled escalations from back-end operations effectively.

Process Associate

Amazon Transport Service
12.2014 - 07.2018
  • Managed daily operations, including package retrieval and maintaining FDS percentages.
  • Handled store payments and resolved customer complaints efficiently.
  • Addressed escalated customer service issues from back-end teams promptly.
  • Reported package counts, FDS checks, and MPOS details to management for BLRI Jakkur.
  • Conducted regular visits to all stores, gathering feedback from station managers and implementing improvements.

Store Executive

RSM Pharma Pvt Ltd
01.2014 - 11.2014
  • Managed daily store operations while ensuring compliance with company policies.
  • Assisted in inventory management and stock replenishment processes to maintain optimal levels.
  • Documented daily goods pulled from inventory by entering information into tracking system accurately.

Education

S.S.L.C -

Channakeshava high school
Karnataka

P.U.C -

Govt. pu college malleshwaram
Bangalore, Karnataka

B Com -

Rc college of commerce and management
Bangalore

Skills

  • Basic computer skills
  • Tally 72 proficiency
  • Independent work
  • Team building
  • Adaptability and confidence

Disclaimer

Declare that the above information furnished is true to the best of my knowledge and belief.

Personal Information

Gender: Male

Roles And Responsibilities

  • Store Pick Up Associate, Taking care of packages for the stores., Sorting packages for the stores.
  • Process Associate, Handling daily operations in terms of pulling packages and maintaining FDS%., Store payments and complaints handling., CS escalation handling from back-end team., Reporting to management (packages count, FDS check, and MPOS details for BLRI Jakkur)., Visiting all stores and taking station manager feedbacks.
  • Operation Executive at Udaan, Loading of vehicles, handling 10 to 12 vehicles per day., Ensuring proper loading according to manifest sheet., Customer and driver follow-ups.
  • Store Manager at Blinkit, Overseeing daily store operations., Conducting inventory checks and audits., Managing and scheduling store staff., Ensuring exceptional customer service standards.

Timeline

Store Manager

Zippee
02.2023 - 12.2023

Store Manager

Blinkit
01.2022 - 08.2025

Senior Operation Executive

Udaan.in
09.2018 - 12.2021

Process Associate

Amazon Transport Service
12.2014 - 07.2018

Store Executive

RSM Pharma Pvt Ltd
01.2014 - 11.2014

S.S.L.C -

Channakeshava high school

P.U.C -

Govt. pu college malleshwaram

B Com -

Rc college of commerce and management

Similar Profiles

CREATE PROFILE
Shubhakara K. Shetty