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Versatile and confident IT Technician with knowledge, experience, education and expertise in help desk and technical support environments, assisting customers, clients and employees with technical issues.

Ready to be an active team member of an Information Technology (IT) team. Ready to repair and replace faulty hardware, diagnose and fix troublesome software, install new assets and satisfy the clients needs in order to support continuous business operations.

As an honorably discharged Army Veteran, can adapt to rapidly changing work situations and environments. Consistently beneficial to all technical operations and technological procedures. With proven ability to analyze, diagnose and resolve computer user and client support issues.

Detail-oriented, hardworking team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Over fifteen years of technical experience in IT and OT Infrastructure Technology environment – Network Architecture, Implementation and Integration, Network Operation Centre, Cyber Security Management and Service Management in a client-facing organization
Managed over ten Complex Datacenter and Network infrastructure projects in Oil and GAS, Industrial Environment, Electrical Substations and Government and City, Telecom, Finance and Bank, Enterprise
Extensive knowledge of Project management discipline and the environment - strong strategy, planning, executions, monitoring, budgetary tracking, risk assessment, and management
Extensive experience leading, motivating and building relationships with a team to support and maintain IT environments and managing outsourced service delivery models across virtual teams and multiple geographies in North America, EU, and Asia for Network Operation Centre (NOC) -24/7 days a year.

Seasoned IT professional with over a decade of experience, I have worked with several MSP's and Corporations, where I excelled in advanced routing, switching, and server support. Demonstrated expertise in Microsoft Server architecture and a proven ability to prioritize tasks effectively in high-pressure environments. Renowned for exceptional problem-solving skills and strong interpersonal communication.


Experienced Systems Administrator with 7 years of expertise in design, development and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Highly proficient in implementing enterprise solutions for business applications in broad scale, web-delivered environments. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines. Demonstrated understanding of the Software Development Life Cycle.

SHUBHAM Shubham

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IT & Admin Executive

IT Executive

Desktop engineer

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Diploma - Hardware & networking

Bachelor of Arts - undefined

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IT & Admin Executive

IT Executive

Desktop engineer

Diploma - Hardware & networking

Bachelor of Arts - undefined

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