Shubham Bashist
Ranchi
Summary
Dedicated professional with over 9+ years of experience in Operations Management, Vendor Management, and Logistics functions within the service industry, looking to join a rapidly growing organization where I can grow & contribute meaningfully to the direction of the company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Zonal Manager
Connect India Pvt Ltd
Ahmedabad
04.2024 - Current
- Heading Last Mile Delivery Operations and Logistics and lending service service design in Gujarat and Maharashtra.
- Managing Last Mile and First Mile centers across Gujarat and Maharashtra.
- Responsible for P&L creation and ensuring sites are profitable after being operational.
- Manage relationships with clients and logistics vendors to ensure service delivery within company standards.
- Scale-up of DSP and EDPS sites of Amazon in Gujarat and Maharashtra with the probability.
- Build, manage, and develop long-term relationships with e-commerce partners by offering the best-class service in the sector.
- Control loss and theft by implementing the new process and audit checkpoints.
Operation Manager – Sort Center – Ahmedabad
Shadowfax
Ahmedabad
09.2021 - 03.2024
- Handling Sort Center with 40k shipments processed daily. Responsible for cost, process, SOP, and new initiatives and improvements.
- Identifying operational and structural gaps in existing processes and developing new processes to maximize efficiency and operation KPIs.
- Analyzing operations metrics and ensuring we are operating at the highest possible scale by leveraging existing resources and strengths.
- Assist with the review and preparation of workflows, manning, and space requirements, equipment layouts, and action plans to ensure customer service standards and productivity are met.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Work and coordinate with the central team and ground operations team to drive the initiatives, involving a high level of implementation and ownership.
First Mile Manager
Udaan
New Delhi
09.2018 - 08.2021
- Overseeing WH operation in New Delhi for First mile Pickup and day-to-day activities to identify and reduce in overall supply chain cost for city level
- Primary responsibility is to manage and handle First Mile delivery operations
- Monitoring and supervising the field operations team to ensure that Pickup operations are conducted as per the required SLA
- Developing, optimizing, and managing a delivery network across all locations Formulating and executing strategies around growth plan, cost reduction and achieving profitability in operations
- Undertaking route planning, route optimization, order allocation and analytics around First mile operations Thirty party logistics operations, identifying operational gaps and driving key performance metrics
- Training and development on new project launching to run a pilot process and successful completion to end with the results
- Setting performance targets and take measures to improve different performance metrics
Station Manager
Grofers
Hyderabad
01.2018 - 09.2018
- Dispatching of Orders from WH and ensuring timely receiving at DC
- Tracking Shipment from WH to Last Mile Delivery
- Vehicle optimizing for cost reduction
- Workflow and optimizing for cost reduction
- Proper stacking and segregations of SKU’s to ensure minimum damages.
- Ensuring delivery in real time.
- Creating and enforcing policies and procedures for the entire logistics team.
- Quality check of SKU’s (Cold, large)
- Proper management of forward and returns dispatch.
- Effectively reduced job-related accidents by properly training departmental employees on corporate safety processes.
Area Retail Management Coordinator
Safexpress B2C Pvt Ltd
Ahmedabad
08.2016 - 12.2017
- Managing the business operations of entire Gujarat region
- Taking care of Deliveries, Booking, RTO, RVP etc.
- Preparing delivery reports that summarized daily performance
- Analyzing of daily performance.
- To visit Branch on a regular basis.
- Preparing daily EOD & Branch status reports.
- Taking care of Inventory management and Vendor management
- Making follow-up calls to confirm sakes orders or delivery dates
- Building association with Supplier & Merchant for smooth conduct of Business.
- Resolving customer escalations and providing the swift solution to customers/Vendors.
- Responsible for Handling CMS & COD (Cash on Delivery) Transactions.
Education
B.Com -
Ranchi University
Ranchi04.2015
Skills
Warehousing / First Mile /Middle Mile/Last Mile /
Projects / Productivity / Cost Management
People Management
Process Improvement Quality Management
Cultural fit
- Business strategy
- Logistics Management
- Operations Management
- Sales Team Leadership
- Project Planning
- Cost Control
- Revenue Forecasting
Accomplishments
- Awarded by COF for Peak Planning, Ownership, and Recognition of a Record Outstanding Achievement (Shadowfax Ahmedabad)
- Awarded Manager status within one year of becoming Assistant Manager at Shadowfax Ahmedabad.
- Created and executed high effective Milk run project that significantly impacted efficiency and improved operations
- Awarded for Best Performing Branch (Rajkot)
Websites
Certification
- Certificate Course in Logistics Excellence (CLEx) from Safeducate
Timeline
Zonal Manager
Connect India Pvt Ltd
04.2024 - Current
Operation Manager – Sort Center – Ahmedabad
Shadowfax
09.2021 - 03.2024
First Mile Manager
Udaan
09.2018 - 08.2021
Station Manager
Grofers
01.2018 - 09.2018
Area Retail Management Coordinator
Safexpress B2C Pvt Ltd
08.2016 - 12.2017
B.Com -
Ranchi University
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