Shubham Biswas

Results-oriented professional with nearly 2 years of experience seeking opportunities in Data Analytics, Research, or Data Science. Proficient in Python and Pandas, with a track record of successful projects including model building and SQL database management. Extensive experience in research, working with CRMs such as Salesforce, Freshdesk, Zoho, and handling integrations for landing page development and database/CRM integration. Passionate about leveraging data for informed decision-making and eager to contribute analytical skills to a dynamic team.

• Led a Data Analytics project at Trackwizz Company, streamlining data upload processes into CRM for an improved flow of leads from the website.
• Developed a custom chatbot for websites using the ChatGPT API.
• Currently developing a lightweight, offline-capable language model for mobile devices to ensure speed and efficiency; project is ongoing.
• Engaged in the ongoing development of an in-house CRM solution designed to meticulously track user activities. This AI-enabled system leverages OpenAI API, Llama 2, and is fortified with MYSQL and Django Python for optimal performance. The initiative aims to furnish our organization with enhanced automation capabilities, heightened control, unrestricted functionality, and streamlined data management through bulk upload and download functionalities. The integration of an AWS-powered SMTP server further facilitates seamless email automation. Noteworthy features include the incorporation of landing page mechanisms and robust reporting functionalities. The project aligns with the overarching goal of fortifying our operational framework with a comprehensive, bespoke CRM solution, tailored to meet our specific organizational needs.