Shubham Chaudhari
Waghle Estate Thane Maharashtra
Summary
Dynamic Customer Service Representative with a proven track record at Aditya Birla Capital, excelling in problem resolution and effective communication. Leveraging critical thinking and teamwork, I consistently enhance customer satisfaction and drive team performance through innovative solutions and strong relationship-building skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Aditya Birla Capita
Customer Service Representative
Thane
01.2026 - 08.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Utkarsh Small Finance Bank
Customer Service Officer
Prayagraj
12.2024 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Arts - Ancient History
Veer Bahadur Singh Purvanchal University
Jaunpur 08.2023 - 05.2025
Skills
- Research analysis
- Critical thinking
- Effective communication
- Data Handling
- Good Communication skills
- Teamwork and collaboration
- Leadership
- Problem resolution
- Relationship building
Accomplishments
- Appreciate Of The Customer
- Top sales front lines of The Advisor
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Marathi
Elementary (A2)
A2
Timeline
Aditya Birla Capita
Customer Service Representative
01.2026 - 08.2026
Utkarsh Small Finance Bank
Customer Service Officer
12.2024 - 05.2025
Bachelor of Arts - Ancient History
Veer Bahadur Singh Purvanchal University
08.2023 - 05.2025