Shubham Chauhan
Sr. Technical Account Manager
Gurgaon
Summary
Supply Chain/Procurement and Technical sales professional with 9+ years of experience of demonstrated success in Mechanical (Plant & Machinery) Procurement and MEP product sales. Possess a prolific track record of negotiating with multiple stakeholders and fostering commercial relationships with key suppliers while ensuring optimum product quality and timely delivery of Goods and Materials.
Overview
9
9
years of professional experience
Work History
Sr. Technical Account Manager
HILTI India
12.2023 - Current
- Enhanced customer satisfaction by promptly addressing technical issues and providing efficient solutions.
- Delivered comprehensive technical support, resulting in reduced downtime for customers.
- Conducted performance reviews for team members, setting goals and providing constructive feedback.
- Led training sessions for both internal teams and external clients to ensure efficient product usage.
- Collaborated with cross-functional teams to develop tailored solutions for unique client challenges.
- Developed customized reports highlighting KPIs relevant for each client account.
- Working to develop Business and Sales for defined territory individually, Growing business as well as clearing due payments from clients.
- Launched new initiatives aimed at increasing overall account health and reducing churn rates.
- Negotiated contracts that maximized revenue while maintaining strong client relationships.
- "Increased sales by 20% in given territory".
- Provide support and maintenance to existing management information systems.
- Perform data analysis for generating reports on periodic basis.
Assistant Manager - Purchase (Plant & Machinery)
GR Infraprojects LTD. (Gurugram)
12.2021 - 11.2023
- Procured heavy earthmoving machinery & Workshop machines
- Developed vendor ties which included determining total cost focus, credibility, and technical function
- Mediated and collated prices with vendors to prepare charts and performed a technical & economical evaluation
- Ensuring optimum utilization of materials, inventory control & maximum cost saving
- Maintaining regular follow up with the vendors to ensure deliveries within prescribed schedules
- Reviewing and Planning for purchase request raised by another planner/department
- Maintaining reports of stock, vendor, monthly purchase request and purchase orders
- Providing timely and effective communication of ongoing issues with the team leader
- Working with accounts payable team to keep a check on vendor payment status.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Provide strong reporting and analytical information support to management team.
- Develop and produce category-specific reports.
Sr. Engineer - Purchase
Kunal Structures (I) Pvt. Ltd. (Ahmedabad)
02.2020 - 11.2021
- Procured heavy earthmoving machinery & mechanical equipments
- Developed vendor ties which included determining total cost focus, credibility, and technical function
- Negotiating terms with local and OEM vendors and fostering commercial relationships with critical suppliers
- Coordinating with cross-functional teams as part of devising price comparison charts and generating reports
- An instrumental role in performing the technical and economical evaluation of materials.
- Perform data analysis for generating reports on periodic basis.
- Provide strong reporting and analytical information support to management team.
- Work with Operations to project manage savings initiatives and validate impact.
Plant & Machinery Procurement
PNC Infratech Ltd. (Agra)
01.2019 - 01.2020
- Procured heavy earthmoving machinery, mechanical spares, and other mechanical items
- Developed vendor ties which included determining total cost focus, credibility, and technical function
- Conducted regular follow-ups with the vendors and ensured that the material was received at the site
- Tracked GRN and MRN for disbursing vendor payments on time
- Finalized terms with the vendors and bound the rate contracts for smart and efficient working.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Kept detailed production records and identified hold-ups.
- Perform data analysis for generating reports on periodic basis.
Purchase Supervision
HG Infra Engineering Ltd. (Jaipur)
11.2017 - 12.2018
- Executed the purchase of mechanical equipment which included tyres, lubricants, batteries, and OEM spares
- Facilitated vendor selection and negotiated agreements to ensure quality and timely delivery of materials
- Prepared MSL (Minimum Stock Level) in order to avoid Breakdown conditions
- Created rate comparison charts after negotiating with the vendors and to gauge reasonability of materials
- Pursued the vendors regularly till the material was supplied at the site
- Ensured timely payments to vendors by tracking out GRN and MRN to smoothen the procurement process.
- Provide strong reporting and analytical information support to management team.
Key Responsibilities
Arcon International (Gurugram)
10.2015 - 11.2017
- Strong follow up with consultants, Architects and PMC Contractors
- Participating in Trade shows
- Giving presentation consultants, contractors and end users
- Responsible for generating enquiries and their closure
- Handling sales of Projects and Products
- Handling collection of Payments.
- Work with Operations to project manage savings initiatives and validate impact.
Education
B. Tech. in Mechanical Engineering -
Anand International College of Engineering
Higher Secondary Certificate - undefined
St. Peter's School
Secondary School Certificate - undefined
RSV School
Skills
SAP/ERP/MS OFFICE/SALESFORCE/C/C/OOPS
Additionalinformation - Dob
11/03/93
Timeline
Sr. Technical Account Manager
HILTI India
12.2023 - Current
Assistant Manager - Purchase (Plant & Machinery)
GR Infraprojects LTD. (Gurugram)
12.2021 - 11.2023
Sr. Engineer - Purchase
Kunal Structures (I) Pvt. Ltd. (Ahmedabad)
02.2020 - 11.2021
Plant & Machinery Procurement
PNC Infratech Ltd. (Agra)
01.2019 - 01.2020
Purchase Supervision
HG Infra Engineering Ltd. (Jaipur)
11.2017 - 12.2018
Key Responsibilities
Arcon International (Gurugram)
10.2015 - 11.2017
B. Tech. in Mechanical Engineering -
Anand International College of Engineering
Higher Secondary Certificate - undefined
St. Peter's School
Secondary School Certificate - undefined
RSV School
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