Shubham Choudhary
New Delhi
Summary
Skilled hospitality professional with a strong focus on guest relations, achieving high satisfaction and operational effectiveness. Demonstrated leadership in event planning and team management, providing outstanding service and creating memorable experiences. Focused on continuous improvement in high-energy environments.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Manager
Taj City Centre Gurugram
01.2026 - Current
- Managed daily restaurant operations to ensure efficient service delivery
- Supervised team performance and coordinated staff schedules, enhancing overall service quality
- Resolved guest complaints, maintaining high guest satisfaction levels
Operations Head
Sumaaroh Events
10.2025 - 12.2025
- Coordinated event setup to ensure seamless execution and deliver exceptional guest experiences
- Managed guest handling and vendor coordination to facilitate successful on-site operations
- Supervised event staff to provide timely service and improve overall event quality
- Handled client requirements and resolved operational issues during events
Food and Beverage Supervisor
The Oberoi Gurgaon
08.2022 - 08.2025
- Managed beverage ordering and inventory control to optimize cost efficiency
- Resolved guest complaints and concerns to improve overall guest satisfaction
- Collaborated with Restaurant Manager to enhance daily operations
- Led LQA training sessions and ensured adherence to hotel standards
- Operated POS systems for billing and bill settlements
- Prepared weekly staff rosters
Food and Beverage Associate/Bartender
The Oberoi Gurgaon
07.2019 - 08.2022
- Crafted unique cocktails and non-alcoholic beverages, enhancing menu appeal and guest satisfaction
- Coordinated with supervisors to streamline restaurant operations, improving service flow
- Maintained cleanliness and hygiene standards, contributing to a welcoming dining environment
Trainee
The Lalit Group
11.2017 - 06.2018
- Earned Trainee of the Month recognition for exceptional teamwork and support.
- Gained extensive experience collaborating across four major departments
- Worked as a salesperson during peak New Year operations.
Education
B.Sc. - Hospitality & Hotel Administration
The Lalit Suri Hospitality School
01-2019
Intermediate / High School -
Andhra Educational Society N.T Ram Rao Memorial
01-2016
Skills
- POS operation
- Inventory control
- Quality assurance audits
- Beverage menu development
- Event planning
- Guest relations
- Staff oversight
- Team leadership
- Collaboration skills
Accomplishments
- Successfully completed BarSmarts course by Beverage Alcohol Resource, LLC and Pernod Ricard USA
- Successfully completed the Executive Development Programme (EDP) Training from Oberoi Centre of Learning and Development (OCLD)
- Awarded Star of the Month four times for consistently exceeding performance targets
Hobbies and Interests
- Travelling
- Basketball
- Event Planning
Languages
English
Advanced (C1)
C1
Hindi
Native
Native
Timeline
Assistant Restaurant Manager
Taj City Centre Gurugram
01.2026 - Current
Operations Head
Sumaaroh Events
10.2025 - 12.2025
Food and Beverage Supervisor
The Oberoi Gurgaon
08.2022 - 08.2025
Food and Beverage Associate/Bartender
The Oberoi Gurgaon
07.2019 - 08.2022
Trainee
The Lalit Group
11.2017 - 06.2018
B.Sc. - Hospitality & Hotel Administration
The Lalit Suri Hospitality School
Intermediate / High School -
Andhra Educational Society N.T Ram Rao Memorial