SHUBHAM DESALE
Mumbai
Summary
Dynamic Supply Chain and Operations Specialist with 4+ years of experience in Supply Chain, Customer development, warehouse management, and end-to-end supply chain operations. Proven ability to optimize processes, enhance customer experience, and implement data-driven solutions using tools like Power BI, Supply chain analytics,SAP and WMS.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Supply Chain Specialist
Align Technology-Invisalign India LLP, Mumbai (Contractual role via PersolKelly)
Mumbai
2024.05 - Current
- Managed end-to-end supply chain operations for Invisalign medical devices and auxiliary materials ensuring regulatory-compliant and timely fulfillment across India.
- Coordinated with internal teams, third-party logistics providers, and distribution partners to maintain consistent service levels in line with life sciences standards.
- Spearheaded the expansion of logistics infrastructure to support growing demand and enhance reach across tier-2 and tier-3 markets.
- Analyzed warehouse and supply chain KPIs using advanced Excel/BI tools to identify performance gaps and support data-driven decision-making.
- Improved inventory accuracy through audits, variance analysis, and root-cause investigations while driving continuous improvement projects across functions.
- Addressed distribution challenges through detailed Root Cause Analysis and implemented CAPA in line.
- Developed and maintained an interactive Power BI dashboard to track logistics KPIs: OTD, transit time, partner performance, and inventory turnover.
- Led initiatives to optimize supply chain processes, reduce operational costs, and enhance fulfillment le times while maintaining strict product handling standards.
- Maintained high levels of inventory accuracy and batch traceability using SAP, complying with industry-specific regulatory requirement
- Managed vendor invoice processing, validating PO and non-PO invoices, applying correct GL and Cost Center codes, and coordinating with Finance for timely payments.
- Supported roll-out of compliance-driven system upgrades and internal audits.
- Prepared and managed GST-compliant shipping documentation, coordinating closely with finance and regulatory teams.
- Maintained purchase and trade compliance documentation to support audits and regional reporting.
- Collaborated with commercial and customer service teams to process and fulfill time-sensitive ancillary orders via SAP.
- Coordinated shipments to ensure timely delivery and inventory accuracy.
Assistant Manager- Customer Development
DHL Supply Chain India Pvt Ltd, Mumbai
Mumbai
2023.06 - 2024.05
- Managed and deliver customer focused service.
- Implemented best in class customer performance management with customers and ensure value creation for customers, Service level performance through MBR/QBR.
- Collate and prepare regular regional reports for the strategic accounts.
- Assisted in managing the overall performance of all functional partners for customers against pre-agree performance metrics (KPIs) through performance reports provided by cross functional partners.
- Created a Power BI dashboard to analyze revenue growth and profitability for regional account.
- Assisted in solution design for the new business proposal.
Assistant Manager-Operations
DHL Supply Chain India Pvt Ltd, Mumbai
Mumbai
2021.06 - 2023.05
- Understanding of Warehouse Management- Inbound, outbound and inventory operations.
- Make Planning and Monitoring reports.
- Conducted time–motion studies, process mapping, and workflow optimization initiatives to improve operational efficiency and reduce handling time.
- Experience in handling WMS Software-Manhattan SCALE, OMS Software.
- WMS ERP skills in Logistics domain (Material/Inventory/Warehouse Management)
- Executed regular inventory counts and audits to generate insights of Inventory levels.
- Key role in implementing Carton Inventory Management in WMS.
- Responsible for handling end to end Reboxing process in Returns area ensuring meeting daily target- all aspects including planning, Manpower handling, putaway etc. according to customer needs.
- Perform Planning and Procurement process of Cartons and maintain Inventory levels.
- Excel in improving daily productivity by process improvement and Collaborate with manager & teammates to anticipate & respond to issues that could impact the productivity.
- Train workforce and implement Continuous Improvement initiatives to meet cost, productivity, accuracy.
- Collect and analyze data relating to logistics operations.
Education
MBA/PGDM - Operations Management
SIES College of Management Studies
Navi Mumbai, India 2019.08 - 2021.05
Bachelor of Engineering - Mechanical Engineering
Sandip Institute of Engineering And Management
Nashik, India 2015.07 - 2018.06
Diploma - Mechanical Engineering
MET Bhujbal Knowledge City
Nashik, India 2012.06 - 2015.05
Skills
- Supply chain management
- Inventory management
- SAP expertise
- Data analysis
- Power BI
- WMS Manhattan SCALE
- MS Office
- Six Sigma
- Supply chain analytics
- Adaptability
- Problem solving
Languages
English
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Certification
- Successful Completion and Trained for FirstChoice Master Bronze at DPDHL Supply Chain in 2022.
- Certified Supply Chain specialist at DPDHL Supply Chain in 2022.
- Data Analytics Certification.
Timeline
Supply Chain Specialist
Align Technology-Invisalign India LLP, Mumbai (Contractual role via PersolKelly)
2024.05 - Current
Assistant Manager- Customer Development
DHL Supply Chain India Pvt Ltd, Mumbai
2023.06 - 2024.05
Assistant Manager-Operations
DHL Supply Chain India Pvt Ltd, Mumbai
2021.06 - 2023.05
MBA/PGDM - Operations Management
SIES College of Management Studies
2019.08 - 2021.05
Bachelor of Engineering - Mechanical Engineering
Sandip Institute of Engineering And Management
2015.07 - 2018.06
Diploma - Mechanical Engineering
MET Bhujbal Knowledge City
2012.06 - 2015.05