SHUBHAM DINESH TIWARI
Pune
Summary
Dynamic professional with extensive expertise in customer service and billing, particularly at Sanjeevani Multispeciality Hospital. Demonstrated proficiency in payment processing and conflict resolution, significantly enhancing guest satisfaction and operational efficiency. Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Hotel Prakash Palace
Varanasi
2025.12 - Current
- Warmly greeted guests upon arrival at Hotel Prakash Palace.
- Efficiently managed phone inquiries and reservations for optimal service.
- Coordinated check-ins and check-outs to enhance guest experience.
- Processed payments and addressed billing inquiries without delay.
Front Desk Cashier
Sanjeevani Multispeciality Hospital
Jalna
2023.07 - 2025.11
- Accumulated three years of experience at Sanjeevani Multispeciality Hospital in receptionist and billing roles.
- Efficiently operated cash register during patient check-ins and check-outs.
- Processed payments and addressed billing inquiries related to hospital services.
Accounts Assistant
Shreeji Financial Services
Pune
2018.03 - 2023.06
- Reviewed documents for all loan types during three years at Shreeji Financial Services.
- Reconciled bank statements with internal records to ensure accuracy and compliance.
Chartered Accountant
Gundeti Nirmal & Co.
Pune
2017.01 - 2018.03
- Accumulated one year of experience at Gundeti Nirmal & Co., Chartered Accountant.
- Prepared financial statements adhering to regulatory standards.
- Managed accounts receivable and payable, including invoicing, payment collection, and bank reconciliation.
Education
High School Diploma -
M.G.Nathani Sindhi Hindi Primary School
Jalna, Maharashtra03.2015
Bachelor of Arts - Financial Accounting
Dr. Babasaheb Ambedkar Marathwada University
Chh Sambhaji Nagar12th -
Badrinarayan Barwale Mahavidyalaya
Jalna, MaharashtraSkills
- Data entry and accuracy
- Customer service and support
- Conflict resolution
- Time management
- Interpersonal skills
- Team collaboration
- Record keeping
- Payment processing
- Telephone etiquette
- Billing inquiries
- Multitasking and organization
- Basic accounting
- Hospitality best practices
- Appointment confirmation
- Filing and sorting
- Reservation management
- Cash handling
- Financial reporting
- Document reconciliation
- Mail distribution
- Customer check-ins
Personal Information
- Date of birth: 04/20/98
- Gender: Male
- Nationality: Indian
- Marital status: unmarried
Disclaimer
I hereby declare that the above information given by me is true to the best of my knowledge and belief
Coursework
- PBA (Professional Business Accountant)
- GST
- Accounting Fundamental
- Computerized Accounts (Tally. ERP 9)
- MS Office/Internet
- Direct Tax
- Indirect Tax
- Banking
- Insurance & Investment
Languages
English
Intermediate (B1)
B1
Hindi
Beginner
A1
Marathi
Beginner
A1
Timeline
Front Desk Receptionist
Hotel Prakash Palace
2025.12 - Current
Front Desk Cashier
Sanjeevani Multispeciality Hospital
2023.07 - 2025.11
Accounts Assistant
Shreeji Financial Services
2018.03 - 2023.06
Chartered Accountant
Gundeti Nirmal & Co.
2017.01 - 2018.03
High School Diploma -
M.G.Nathani Sindhi Hindi Primary School
Bachelor of Arts - Financial Accounting
Dr. Babasaheb Ambedkar Marathwada University
12th -
Badrinarayan Barwale Mahavidyalaya