Shubham Dubey
New Delhi
Summary
A business management graduate with diverse skills in international business, supply chain, and operations. I am passionate about finance, supply chain, inventory controls, business, and operations and eager to learn and gain experience in these areas. In addition to my academic background, I also performed annual enrollments for various clients such as Bank of America. I am a self-starter who can work independently and as part of a team. I am also adaptable and able to thrive in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Market Research Analyst
SIEC Education Pvt Ltd
12.2024 - Current
- Utilized advanced analytics tools to interpret complex datasets, identifying patterns and trends that informed strategic decisions.
- Regularly updated management on project progress using well-structured written reports.
- Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
- Analyzed survey data and generated insights by importing data sheets from survey projects into survey analysis software.
Analyst
Zigram Tech Ltd
03.2024 - 10.2024
- Transformed data into actionable insights swiftly
- Enhanced operational efficiency with data analysis
- Boosted productivity by streamlining data operations
Customer Resolution Specialist
Alight Solutions
06.2023 - 02.2024
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Worked closely with clients Heath and Welfare Department
- Cleared customers doubts regarding Health and welfare
Education
Post Graduate Diploma in Management - International Business Management
Humber College
Toronto01.2023
Bachelor's Degree - Commerce
SGTB Khalsa College
Delhi01.2021
Skills
- Auditing
- Marketing Analytics
- Strong Communication
- Power bi
- Microsoft Excel (pivot, Vlookup, Hlookup)
- Accounts Reconciliation
- Relationship management
- AWS
- Report preparation
- Technical Support
- CRM
Timeline
Market Research Analyst
SIEC Education Pvt Ltd
12.2024 - Current
Analyst
Zigram Tech Ltd
03.2024 - 10.2024
Customer Resolution Specialist
Alight Solutions
06.2023 - 02.2024
Post Graduate Diploma in Management - International Business Management
Humber College
Bachelor's Degree - Commerce
SGTB Khalsa College
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