Shubham Garg
Sales
Gurgaon,HR
Summary
Enthusiastic Person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of insurance and training Motivated to learn, grow and excel in Sales.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Customer Operation
Toffcover Core Technologies Pvt Ltd
Gurgaon, Haryana
04.2021 - Current
- Manage a Product known as Pet Insurance includes sales , Claim and Feedback
- Manage a Team of 10 members and achieve the Target and also help them to increase their productivity
- Analyzed operational and financial data to identify business insights and opportunities for process improvement.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintain Online Data and assigned to entire team to increase productivity
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Manage B2C and B2B business both
- Trained new employees on proper protocols , Product and give them Proper mock call practice to increase Company Revenue
- Maintain Minimum losses due to miscommitment
Senior Sales Associate
Paytm Insurance Broker Pvt Ltd
Gurgaon, Haryana
07.2020 - 04.2021
- Reported sales data to upper management for review.
- Understand Customer need and explain about different insurance products
- Train the team Members about various product effectively
- Make Sure team members meet their targets
- Maintain direct contacts with Client if needed
- Convince the customer to buy insurance
Team Advisor
Coverfox Insurance Broking Pvt. Ltd
Gurgaon, Haryana
11.2018 - 01.2020
- Advise the customers about insurance and give brief comparison of all Insurance Product
- Over Achieve the Target month by month
- Educated clients on various Insurance and provided professional recommendations on investment opportunities based on individual needs.
- Highlighted values and educated clients on insurance and financial products.
- Increased customer satisfaction by resolving issues.
- Solving Queries and match up to their needed requirement
Education
B.Tech - Electronics And Communications Engineering
Kalpi Institute of Technology
Kalpi, Ambala 09.2012 - 06.2016
Intermediate - Non Medical
Bhartiya Public School
Ambala 04.2011 - 03.2012
Metrics - Non Medical
Bhartiya Public School
Ambala 04.2009 - 03.2010
Skills
Business operations knowledge
Timeline
Customer Operation
Toffcover Core Technologies Pvt Ltd
04.2021 - Current
Senior Sales Associate
Paytm Insurance Broker Pvt Ltd
07.2020 - 04.2021
Team Advisor
Coverfox Insurance Broking Pvt. Ltd
11.2018 - 01.2020
B.Tech - Electronics And Communications Engineering
Kalpi Institute of Technology
09.2012 - 06.2016
Intermediate - Non Medical
Bhartiya Public School
04.2011 - 03.2012
Metrics - Non Medical
Bhartiya Public School
04.2009 - 03.2010
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