Shubham Gotrale
Bangalore
Summary
Results-driven QA Engineer with a proven track record at Zepto & Paytm, excelling in Manual,API testing and mobile app validation. Achieved 95% API Agile methodologies, I consistently enhance testing processes, ensuring high-quality releases and improved customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
QA Engineer II
Zepto (Zepto Marketplace Private Limited)
Bangalore
06.2024 - Current
- Orchestrated functional and regression testing across Superstore, Pharmacy, and Order Rating verticals, achieving zero-defect releases with over 99% accuracy.
- Spearheaded API testing using Postman for payment and fulfillment flows, reducing QA cycle time by 40%.
- Executed comprehensive mobile app testing on Android, iOS, mWeb, and dWeb, identifying over 150 pre-release defects.
- Collaborated with Product and Development teams during UAT sessions to identify edge cases and minimize production issues.
- Analyzed real-time logs in Kibana and Mixpanel to triage defects and track user behavior patterns for faster resolutions.
- Mentored junior QA engineers on API testing best practices and mobile testing methodologies to elevate team performance.
- Utilized technical stack including Kafka, Jira, Android Studio, CleverTap, JMeter, Postman, Browser Stack, Kibana, Mixpanel, and Figma for efficient testing processes.
QA Engineer II
Paytm (One 97 Communication)
Bangalore
07.2021 - 06.2024
- Led API testing for multi-vendor inventory integration, delivering 95%+ validation accuracy.
- Designed and executed test cases for the Live Tracking feature, validating MapMyIndia APIs across 50+ routes.
- Performed smoke, functional, and regression testing for booking, cancellation, and refund flows with 98% on-time delivery.
- Conducted cross-browser and cross-device testing via BrowserStack, achieving 95%+ defect coverage.
- Worked closely with Product Managers during UAT, documenting 200+ clear, structured test cases.
- Identified critical defects in PNR generation and notification modules, providing detailed root cause analysis.
- Executed end-to-end testing for flight booking journeys with 300+ test cases and 97% coverage.
- Validated request/response flows using Charles, uncovering 25+ data inconsistencies before production release.
QA Engineer
LG Soft India
Bangalore
07.2020 - 07.2021
- - Executed smoke, functional, and regression tests within Agile/Scrum using Lean & Kanban
- - Maintained 99%+ sprint readiness by managing smoke and regression test suites
- - Automated over 30 test scenarios, cutting manual effort by 35%
- - Validated telecom features like VoWiFi and LTE bands, preempting critical network issues
- - Participated in daily stand-ups and mentored two testers on frameworks and best practices
- - Identified and documented defects with actionable improvements; 90% accepted as critical bugs
Education
Master of Computer Applications (M.C.A.) - Computer Science
Annamalai University
ChidambaramSkills
- API Testing
- Core Java
- Postman
- Rest Assured
- Agile
- Scrum
- Mobile App Testing
- Database Testing
- MySQL
- Cassandra
- Redis
- Scylla
- JMeter
- Waterfall
- Load & Performance Testing
- Charles
- Kibana
- Manual Testing
- API testing
- Functional testing
- Mobile app testing
- Android Studio
- Browser Stack
- UAT
- Regression Testing
- Log Analysis & Debugging
- TestRail
- JIRA
- Smoke Testing
- Functional Testing
- Mocking & Request Interception
- Mixpanel
- CleverTap
- Figma
Certification
Software Testing Fundamentals Course, Q Spiders, 03/01/20, Comprehensive training in STLC, SDLC, test case design, defect management, and QA best practices.
Awards
- Rising Star Award, Paytm Travel Townhall, 10/01/22, Recognition for exceptional QA contributions and process improvements.
- Rock Star Award, Paytm Travel Townhall, 03/01/23, Recognition for outstanding team leadership and mentoring initiatives.
Key Metrics And Achievements
- 5+ Years in QA with expertise in Manual and API Testing.
- 95%+ Defect Detection Rate across production releases.
- 150+ Defects identified and documented in last 12 months with 98% accuracy.
- 300+ Test Cases designed and executed across multiple projects.
- 99%+ Sprint Release Readiness maintained throughout career.
- 15% Improvement in customer satisfaction through comprehensive pre-release testing.
- 2+ Junior QA Engineers mentored and trained in projects.
Languages
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Kannada
Upper Intermediate (B2)
B2
Marathi
Upper Intermediate (B2)
B2
Disclaimer
I hereby declare that the information provided in this resume is true and accurate to the best of my knowledge I am committed to maintaining the highest standards of quality assurance and continuous improvement in all my professional endeavors.
Bangalore,
560066
Timeline
QA Engineer II
Zepto (Zepto Marketplace Private Limited)
06.2024 - Current
QA Engineer II
Paytm (One 97 Communication)
07.2021 - 06.2024
QA Engineer
LG Soft India
07.2020 - 07.2021
Master of Computer Applications (M.C.A.) - Computer Science
Annamalai University